Customer Service Representative (Financial & Telco)
Job Qualifications:
✅ At least 18 years old
✅ At least a high school/senior high school graduate
✅ Good English communication & interaction skills
✅ BPO experience preferred
✅ Amenable to shifting schedules
Job Description:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Perks and Benefits:
✅ Bigger Basic Pay+ Skills Premium Pay
✅ HMO on day 1 for employee + free 3 dependents*
✅ Quarterly Appraisals & Monthly Performance Incentives
✅ Up to 30 days paid leave with up to 21 Days convertible to cash
✅ Non-taxable meal and transportation allowance
✅ Night differential
✅ Group Life Insurance
✅ Onsite clinic and free emergency medicine
✅ Wellness programs
Job Types: Full-time, Fresh graduate Pay: Php18,000.00 - Php25,000.00 per month Benefits: