Job Opportunities in Philippines


October 9, 2024

Elite Headhunting Incorporated

Iloilo City

FULL TIME & OTHER


Customer Service Representative (Financial & Telco)

Job Qualifications:
✅ At least 18 years old
✅ At least a high school/senior high school graduate
✅ Good English communication & interaction skills
✅ BPO experience preferred
✅ Amenable to shifting schedules

Job Description:
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
Perks and Benefits:
✅ Bigger Basic Pay+ Skills Premium Pay
✅ HMO on day 1 for employee + free 3 dependents*
✅ Quarterly Appraisals & Monthly Performance Incentives
✅ Up to 30 days paid leave with up to 21 Days convertible to cash
✅ Non-taxable meal and transportation allowance
✅ Night differential
✅ Group Life Insurance
✅ Onsite clinic and free emergency medicine
✅ Wellness programs

Job Types: Full-time, Fresh graduate
Pay: Php18,000.00 - Php25,000.00 per month
Benefits:
  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
Schedule:
  • Night shift
  • Rotational shift
Supplemental Pay:
  • 13th month salary
  • Bonus pay
  • Overtime pay
  • Performance bonus
Education:
  • Bachelor's (Required)
Language:
  • English (Required)
Location:
  • Iloilo City, Probinsya sang Iloilo (Required)

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