Job Opportunities in Philippines
October 11, 2024
Buildmate Marketing
Valenzuela
FULL TIME
Customer Service Representative
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- Can lead a team is a plus
Pay: Php16,000.00 - Php17,000.00 per month
Schedule:
- 8 hour shift
- Valenzuela City: Reliably commute or planning to relocate before starting work (Required)
- Bachelor's (Preferred)
- Customer Service Representative: 1 year (Preferred)
- English (Preferred)
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