Job Opportunities in Philippines


October 9, 2024

ACCPRO INTERNATIONAL

Cebu City

FULL TIME


Customer Service Representative

Work Location: Cebu
Work Set-up: Onsite
Work Shift: Shifting System
Qualifications:
  • Bachelor’s Degree or completed 2 years in college (depending on the account’s qualifications)
  • With 1-2 years BPO Experience
  • Open to seasonal accounts
Responsibilities:
  • Excellent communication and phone skills, with an ability to think and react to situations confidently
  • Demonstrate ability to identify opportunities, develop account strategies, and negotiate creative solutions
  • Appropriately communicate brand and corporate position, foster and maintain excellent customer relationship and build rapport in every customer contact via telephony or written correspondence
  • Able to create a need and emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports for existing customers utilizing web-based tools or proprietary software Experience in sales and client account management is a must. Sales and marketing experience in the sports and entertainment industry is preferred
Benefits
  • Competitive compensation package with monthly performance incentives
  • Meal and other allowances
  • Medical coverage for the employees and 3 qualified dependents
  • Dental coverage for employees
  • Skills enhancement through trainings and personal development programs
Should be amenable to work in Shifting schedules / holidays / weekends and overtime
Job Type: Full-time
Schedule:
  • Shift system
Application Question(s):
  • How many years of experience do you have working as a Customer Service Representative?
  • What type of account experience do you have? (Travel, Telecom, Collections, Financial, Insurance, Healthcare, or others – please specify):
  • Are you open to attending an onsite interview? If yes, please provide three dates when you are available to come to the office:
  • What is your preferred working site? (Cebu, Quezon City, Alabang, MOA Pasay):
  • Active email address:
  • Active viber number:
  • Active mobile number:
  • Do you have a valid driver's license?
  • Please provide your full name (e.g., Feliz Cruz Garcia):
  • Current/Previous Salary:
  • Expected Salary:

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