Work Location: Cebu Work Set-up: Onsite Work Shift: Shifting System Qualifications:
Bachelor’s Degree or completed 2 years in college (depending on the account’s qualifications)
With 1-2 years BPO Experience
Open to seasonal accounts
Responsibilities:
Excellent communication and phone skills, with an ability to think and react to situations confidently
Demonstrate ability to identify opportunities, develop account strategies, and negotiate creative solutions
Appropriately communicate brand and corporate position, foster and maintain excellent customer relationship and build rapport in every customer contact via telephony or written correspondence
Able to create a need and emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports for existing customers utilizing web-based tools or proprietary software Experience in sales and client account management is a must. Sales and marketing experience in the sports and entertainment industry is preferred
Benefits
Competitive compensation package with monthly performance incentives
Meal and other allowances
Medical coverage for the employees and 3 qualified dependents
Dental coverage for employees
Skills enhancement through trainings and personal development programs
Should be amenable to work in Shifting schedules / holidays / weekends and overtime Job Type: Full-time Schedule:
Shift system
Application Question(s):
How many years of experience do you have working as a Customer Service Representative?
What type of account experience do you have? (Travel, Telecom, Collections, Financial, Insurance, Healthcare, or others – please specify):
Are you open to attending an onsite interview? If yes, please provide three dates when you are available to come to the office:
What is your preferred working site? (Cebu, Quezon City, Alabang, MOA Pasay):
Active email address:
Active viber number:
Active mobile number:
Do you have a valid driver's license?
Please provide your full name (e.g., Feliz Cruz Garcia):