Job Opportunities in Philippines
October 10, 2024
Ayuda Business Management Solutions Inc.
Cebu City
FULL TIME
Customer Service Analyst - Sales Coach
Salary is still depends on your skills and experience.
Location: Cebu Filinvest Cyberzone Tower 1 | RTO
Job Description:
Pay: Php40,000.00 - Php55,000.00 per month
Schedule:
Location: Cebu Filinvest Cyberzone Tower 1 | RTO
Job Description:
- A Sales Coach will help identify skills and opportunities for growth, creating a tailored program to improve performance.
- The Sales Coach should be able to use one-on-one sessions to target transferable skills.
- Mentor, train, and motivate team members to improve their performance and achieve their goals.
- Monitor onboarding and set goals for assigned teams.
- Design and prepare training courses and materials specific to sales motion.
- Have a good understanding of sales techniques and establish rapport with the team. Candidates must possess excellent communication skills—both written and verbal—with minimal mother tongue influence.
- Provide resolutions to customers based on process knowledge and training, utilizing the company’s internal CRM and customer purchase orders.
- Gather customer information efficiently, fulfill needs, educate customers to prevent future contacts, and document interactions in internal systems.
- Create and drive sales campaigns based on project needs.
- Demonstrate good grammar and the ability to probe effectively and comprehend well.
- Exhibit a willingness to help customers by taking ownership of issues.
- Present solutions to customers and add value during calls.
- Summarize conversations while providing resolutions.
- Access internal systems to obtain accurate information and provide customer service management with data for reports.
- Maintain customer records by updating account information.
- Think outside the box and contribute to project ideation in a dynamic and innovative environment.
- Sales Comms Coach profile
- At least 2 years of BPO Sales Coach experience
- Or at least 3 years of experience in Sales within a BPO environment.
- Candidates with a sales background in the telecommunications industry will also be considered.
- Undergrads with experience are allowed
- No course restriction
- Proficient in spoken English and comprehension skills
- Ability to multitask
- Strong analytical skills and problem-solving abilities
- Team player
Pay: Php40,000.00 - Php55,000.00 per month
Schedule:
- 8 hour shift
- Rotational shift
- Did you apply before to Accenture if yes, may I know when it was?
- Are you amenable to work onsite in Cebu City?
- BPO Sales Coach: 3 years (Required)
- Sales: 3 years (Required)
- Cebu City (Required)
We regret to inform you that this job opportunity is no longer available
Latest Job Opportunities
October 11, 2024
Sunnies Inc.
Sales Associate (KCC Zamboanga)
Zamboanga City
FULL TIME & OTHER
View DetailsOctober 11, 2024
Smart Career Outsourcing Services Co
Offline Marketing Specialist
Bacolod
FULL TIME
View DetailsOctober 11, 2024
Smart Career Outsourcing Services Co
Events Marketing Representative
Bacolod
FULL TIME
View DetailsOctober 11, 2024
SMART CAREER OUTSOURCING SERVICES CO.
Events Marketing Specialist
Bacolod
FULL TIME & OTHER
View DetailsOctober 11, 2024
Hap Suy Hardware Co., Inc.
Sales Area Supervisor - EastWest Visayas
Iloilo City
OTHER & FULL TIME
View DetailsSimilar Jobs
September 13, 2024
Motortrade Nationwide Corporation
BRANCH CUSTOMER SERVICE HEAD (Daraga, Albay)
Legazpi
FULL TIME
View Details
September 10, 2024
Cobden & Carter International
Customer Service Representative - with or without BPO experience !
Cauayan
OTHER & FULL TIME
View DetailsSeptember 12, 2024
Cobden & Carter International
Customer Service Representative - Temporary Work From Home
Cauayan
FULL TIME
View DetailsNew Jobs from This Company
August 2, 2024
Ayuda Business Management Solutions Inc.
Site Head Assayer
Surigao City
FULL TIME
View Details