Job Opportunities in Philippines
September 13, 2024
ECHO Job Careers
Bacolod
OTHER & FULL TIME
CSR | Virtual Interview
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
Pay: Php15,000.00 - Php26,000.00 per month
Benefits:
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
Pay: Php15,000.00 - Php26,000.00 per month
Benefits:
- Additional leave
- Company events
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- 8 hour shift
- Shift system
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Yearly bonus
We regret to inform you that this job opportunity is no longer available
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