JJOB LOCATION: OZAMIS STORE JOB SUMMARY: Provide assistance to customers and take care of MCTC products (DUTIES AND RESPONSIBILITIES) 1.0 Sales Performance 1.1 Ensure the attainment of assigned target in terms of Sales Performance and Gross Profit. 2.0 Customer Services 2.1 Ensures the highest level of customer service at all times 2.2 Attends to all customer request for price quotation or product inquiries 2.3 Answer telephone calls And emails In most corteous way 2.4 Assist, demonstrate and promote products to customers 2.5 Selling and POS transaction 2.6 Prepare orders and receive deliveries of products 2.7 Ordering of stocks 2.8 Handle refunds, return and exchange products 2.9 Handling of customer complaints and prepare incident report and request letter. 3.0 Maintaining of Stocks 3.1 Daily monitoring of room and refrigerator temperature 3.2 Maintaining cleanliness and good display arrangement of products in store 3.3 Ensure prices are updated especially new and fast moving products and follow the deal price approve by the Top Management. 3.4 Conduct regular physical inventory to maintain adequate stocks especially on fast moving items to immediately replace sold items. (FIFO system) 3.5 Conduct mid-year and year-end inventory to check short and over discrepancies 3.6 Check and take note of the individual expiration dates of sterile items and return stocks of at least six months prior to their expiration dates. 3.7 Check damaged, unfit and near expiry of each product and prepare for stock transfer to central warehouse 3.8 Cleaning of assigned areas/products 4.0 Submission of Required Reports and Filing of Documents 4.1 Proper filing and safe keeping of all documents 4.2 Recording of monthly sales report (Senior and PWD discount) 4.3 Prepares daily cash and check sales transaction and monthly sales report. Total collection must be tallied against the sales transaction. 4.4 Prepare and submit monthly and weekly sales report (Monday). 4.5 Submit reports of any discrepancies encountered on the delivery ( wrong item served, excess or short delivery and when received defective, expired items) 5.0 Store Operation 5.1 Comply to all company policies, system, and regulations in the store 5.2 Coordinates regularly with the Store Supervisor and Area Manager for any improvements, changes, disruptions or incompliances in the store operation. 5.3 Ensure and maintain daily on-time opening and closing procedures. Unauthorized closing prior to regular operation shall be sanctioned except if approved by the Area Manager 6.0 Other Duties and Responsibilities 6.1 Respond to Internal audit (MDC & MCTC auditor) 6.2 Attend seminars,conventions and trainings. 6.3 Lead, train and assist newly employed sales clerk, promodisers, utility personnel and security guards. Job Types: Full-time, Permanent Schedule:
8 hour shift
Day shift
Ability to commute/relocate:
Ozamiz City, Misamis Occidental: Reliably commute or planning to relocate before starting work (Required)