Job Opportunities in Philippines

We are seeking a dynamic and experienced Branch Manager to oversee the operations of our Café Library. The ideal candidate will focus primarily on operations, customer experience, team management, and marketing.
Key Responsibilities:

• Oversee daily operations of the café library, ensuring efficient workflow and excellent customer service.
• Manage inventory, supplies, and vendor relationships to maintain smooth operations.
• Supervise and support staff, including hiring, training, and scheduling in coordination with the back office.
• Ensure high standards of cleanliness, safety, and a welcoming environment for customers.
• Develop and execute marketing strategies to promote the café library, attract customers, and enhance brand visibility.
• Coordinate with the back office for payroll, employee relations, and other administrative tasks.
• Monitor and analyze financial performance, ensuring profitability, cost control, and reporting to the management team.
• Handle customer inquiries, feedback, and concerns to continuously improve the customer experience.
• Skills and Qualifications:

Qualification:

• Bachelor’s degree in Business Administration, Management, Marketing, or related field (preferred but not required).
• Proven experience in managing a café, library, or similar retail/hospitality environment is a pluse.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to develop and execute marketing strategies, both online and offline.
• Customer-focused with a passion for creating a welcoming environment.
• Creative problem-solver with attention to detail.

Job Types: Full-time, Permanent
Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• Management: 1 year (Preferred)

Language:

• English (Preferred)