LOCATION: Cebu IT Park / Tower POSITION: Customer Service Representative – Airline WORK SET-UP: Pure Onsite SCHEDULE: Night Shift / Shifting Schedule 24/7 START DATE: Urgent / ASAP (JOB DESCRIPTION) · Airline Account- Reservation agents provide booking and reservation services to customers. These services may include booking airline tickets & Cancellations. They work with customers over the phone, in person, or via email and strive to provide excellent customer service. (COMPENSATION & BENEFITS) · Salary is depending on your qualifications, work experience. Educational attainment, previous salary. · Account Allowances will be discussed upon Job Offer · 20% Night Differential · HMO on Day 1 · Account Incentives · Career Growth · Paid Training (REQUIREMENTS/QUALIFICATIONS) · At least Senior HS Graduate · Must have an extensive BPO Voice Experience Tenurity · Preferably Travel, Telco, or TSR Account · Above Average English Communication Skills · TOR / Diploma · COE / Resignation Letter approved or ack by HR and Supervisor · Government IDs and Numbers (SSS, Philhealth, TIN, Pag-ibig) · NBI Clearance Job Types: Full-time, Permanent Pay: Up to Php40,000.00 per month Benefits:
Additional leave
Company Christmas gift
Company events
Health insurance
Opportunities for promotion
Paid training
Pay raise
Promotion to permanent employee
Schedule:
8 hour shift
Evening shift
Holidays
Late shift
Night shift
Overtime
Rotational shift
Weekends
Supplemental Pay:
Overtime pay
Performance bonus
Ability to commute/relocate:
Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Please provide your active email and viber.
What is your highest educational attainment?
For how long is your BPO Travel / Airlines account experience?
Can you start ASAP?
Are you currently employed / unemployed?
Are you amenable to work onsite?
Experience:
BPO Customer Service Representative: 1 year (Required)