INTERESTED APPLICANTS MUST WILLING TO BE ASSIGNED IN SM City Mindpro and willing to start ASAP. As a Barista at Macao Imperial Tea, you will be responsible for crafting and serving high-quality beverages and providing excellent customer service. Responsibilities 1. **Beverage Preparation:** - Prepare a variety of beverages, including teas, coffees, and specialty drinks, following Macao Imperial Tea's recipes and quality standards. - Ensure the consistency and presentation of all beverages. 2. **Customer Service:** - Greet and assist customers in a friendly and efficient manner. - Answer customer questions about menu items and provide recommendations. - Deliver exceptional customer service and ensure customer satisfaction. 3. **Cleanliness and Hygiene:** - Maintain a clean and organized workspace, including equipment and serving areas. - Adhere to health and safety guidelines, including proper food handling and sanitation. 4. **Efficiency** - Work quickly and accurately during busy periods to keep up with customer orders. - Handle multiple tasks, such as taking orders, preparing drinks, and handling cash or card transactions. 5. **Product Knowledge:** - Stay informed about Macao Imperial Tea's menu offerings, including seasonal items and promotions. - Make suggestions and upsell additional items when appropriate. Qualifications for Barista - High school diploma or equivalent. - Previous experience as a barista or in a similar role is a plus but not always required; training may be provided. - Passion for coffee and tea, with a desire to learn about different types of beverages. - Excellent customer service and communication skills. - Ability to work in a fast-paced environment and handle stressful situations calmly. - Attention to detail for beverage preparation and presentation. - Basic math skills for handling cash and making change. - Willingness to follow company recipes and standards. As a Cashier at Macao Imperial Tea, your primary responsibility is to handle customer transactions accurately and efficiently while providing excellent customer service. Responsibilities 1. **Transaction Handling:** - Accurately process customer orders, including ringing up purchases, handling cash or card payments, and providing change. - Ensure that all transactions are completed promptly and accurately. 2. **Customer Interaction:** - Greet customers in a friendly and welcoming manner. - Answer customer questions about the menu, pricing, and promotions. - Provide excellent customer service and address customer concerns or issues. 3. **Order Coordination:** - Communicate orders to the kitchen or barista staff and ensure that orders are prepared correctly. - Confirm that customers receive the correct items. 4. **Cash Register Maintenance:** - Maintain the cash register and handle cash in accordance with company policies. - Balance the cash register at the end of each shift. Qualifications for Cashier - High school diploma or equivalent. - Previous cashier or customer service experience is a plus. - Excellent interpersonal and communication skills. - Accuracy and attention to detail in handling transactions. - Basic math skills for cash handling and making change. - Ability to operate a cash register or point-of-sale system. - Friendly and professional demeanor with a customer-focused attitude. - Ability to work in a fast-paced environment and handle multiple tasks efficiently. Job Types: Full-time, Permanent, Fresh graduate Benefits: