Job Opportunities in Philippines

Position Title: Account Executive
Role Overview:
As an Account Executive you will be responsible for managing and growing relationships with existing clients in well-established markets. Your primary objective will be to maximize revenue opportunities, drive customer satisfaction, and identify expansion opportunities within the current client base.
Key Responsibilities:

• Client Relationship Management:
• Build and maintain strong, long-term relationships with key clients in distribution channels.
• Act as the primary point of contact for client inquiries, escalations, and relationship management.
• Conduct regular check-ins and business reviews to ensure alignment with client objectives and identify opportunities for upselling or cross-selling.
• Revenue Growth and Account Expansion:
• Identify opportunities to expand product/service offerings within existing client accounts.
• Collaborate with internal teams such as product management, marketing, and customer support to develop customized solutions that address client needs and drive revenue growth.
• Negotiate contract renewals, pricing adjustments, and upsell opportunities to maximize account value.
• Market Analysis and Strategic Planning:
• Monitor market trends, competitive landscape, and industry developments within mature distribution channels.
• Identify emerging opportunities and potential threats to existing client relationships.
• Develop strategic account plans and action plans to capitalize on market opportunities and mitigate risks.
• Sales Performance and Reporting:
• Meet or exceed sales targets, revenue quotas, and KPIs set for the mature distribution segment.
• Track sales activities, pipeline progress, and revenue forecasts accurately using CRM systems.
• Prepare regular reports and updates for management, highlighting achievements, challenges, and opportunities within the mature distribution channel.
• Customer Advocacy and Satisfaction:
• Serve as a trusted advisor to clients, offering insights, recommendations, and best practices to help them achieve their business objectives.
• Advocate for client needs and priorities within the organization, ensuring timely resolution of issues and delivery of exceptional service.
• Monitor client satisfaction levels through surveys, feedback mechanisms, and Net Promoter Score (NPS) analysis.

Qualifications and Skills:

• Proven track record of success in account management or sales roles, preferably within mature distribution channels.
• Strong understanding of distribution dynamics, supply chain management, and retail operations.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with the ability to analyze market data, identify opportunities, and develop actionable plans.
• Results-oriented with a focus on driving revenue growth and exceeding targets.
• Bachelor's degree in business administration, marketing, or a related field (preferred).

Additional Requirements:

• Ability to travel occasionally to meet with clients or attend industry events.
• Adaptability and resilience to navigate challenges and changes within the mature distribution landscape.
• Collaborative mindset with the ability to work effectively in cross-functional teams.
• Commitment to delivering exceptional customer service and fostering long-term client relationships.

Job Types: Full-time, Permanent
Pay: From Php20,000.00 per month
Benefits:

• Company events
• Employee discount
• Free parking
• Health insurance
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• 13th month salary
• Performance bonus

Education:

• Bachelor's (Required)

Experience:

• Account Executive: 1 year (Required)

Language:

• Mandarin (Required)
• Tagalog (Preferred)

Willingness to travel:

• 100% (Required)