Position Overview: We are seeking an experienced Senior VIP Sales/Store Manager to join our team. In this role, you will be responsible for driving sales, managing a high-performing team, and providing an unparalleled shopping experience for our VIP customers. The ideal candidate will have a deep understanding of luxury retail, excellent interpersonal skills, and a passion for design. Key Responsibilities:
Sales Leadership: Drive sales performance through effective management of the sales team, setting and achieving sales targets, and developing innovative sales strategies tailored to VIP clients.
Client Relationship Management: Cultivate and maintain relationships with high-net-worth clients, understanding their unique needs and preferences to provide personalized service.
Team Management: Lead, mentor, and motivate the sales team to deliver exceptional service and exceed performance goals. Conduct regular training sessions to enhance product knowledge and sales techniques.
Store Operations: Oversee daily store operations, ensuring the highest standards of visual merchandising, customer service, and store presentation are maintained.
Market Trends: Stay informed about industry trends, competitor activities, and customer preferences to inform sales strategies and inventory management.
Event Planning: Organize exclusive events and promotions for VIP clients, enhancing their shopping experience and fostering brand loyalty.
Reporting and Analysis: Monitor sales performance and provide regular reports to senior management. Use data-driven insights to inform business decisions and improve sales processes.
Qualifications:
Bachelor’s degree in Business, Marketing, Interior Design, or a related field.
Minimum of 8+ years of experience in luxury retail sales, with a focus on high-net-worth clients.
Proven track record of meeting or exceeding sales targets.
Strong leadership and team management skills.
Excellent communication and interpersonal skills, with the ability to build rapport with clients and team members.
Knowledge of interior design trends and products is a plus.
Proficient in retail management software and Microsoft Office Suite.
What We Offer:
Competitive salary and performance-based bonuses.
Comprehensive benefits package, including health, dental, and retirement plans.
Opportunities for professional development and career advancement.
A dynamic and collaborative work environment.
Job Type: Full-time Application Question(s):
Have you worked with a luxury brand before ?
Do you have access to High Profile Personalities ?