Position Summary:
The Savings Mobilization Officer is responsible for driving the growth of savings accounts for KC MFB through effective customer acquisition, relationship management, and marketing strategies. This role will involve the active promotion of the bank's savings products to both individual and corporate clients, ensuring that set targets are achieved while maintaining high standards of customer service.
Key Responsibilities:
Identify and target potential customers for savings products, focusing on both individual and corporate clients.
Promote and sell savings products (e.g., Target Savings, Fixed Deposits) to meet branch or regional sales targets.
Build and maintain strong relationships with existing and prospective customers to enhance customer retention and loyalty.
Regularly gather market intelligence on trends and customer preferences to recommend improvements or new savings products.
Collaborate with marketing teams to create promotional materials, campaigns, and events aimed at increasing awareness and driving savings account growth.
Monitor and analyze savings mobilization performance, adjusting strategies to meet or exceed targets.
Provide excellent customer service, addressing inquiries and resolving issues related to savings products.
Keep abreast of regulatory changes and industry best practices to ensure compliance and competitive offerings.
Qualifications: PROXIMITY TO AGEGE IS A PLUS
Proven experience in sales, customer acquisition, or relationship management within the banking or financial services sector.
Strong understanding of savings products and the banking industry.
Excellent communication and interpersonal skills with the ability to build rapport with customers.
Goal-oriented with a strong drive to meet and exceed targets.
Ability to work independently and as part of a team.
Job Type: Full-time Pay: ₦70,000.00 - ₦100,000.00 per month