We are seeking a highly motivated and results-driven Online Sales Personnel to join our e-commerce team. The successful candidate will be responsible for generating sales, providing exceptional customer service, and promoting our products online. *Key Responsibilities:* *Sales:* 1. Respond to customer inquiries via phone, email, chat, and social media. 2. Process online orders and ensure timely fulfillment. 3. Meet or exceed sales targets. 4. Upsell and cross-sell products to increase average order value. 5. Ability to respond to 100-120 customers online daily . *Customer Service:* 1. Provide exceptional customer service and support. 2. Resolve customer complaints and concerns. 3. Ensure customer satisfaction and loyalty. *Product Knowledge:* 1. Develop and maintain in-depth knowledge of products. 2. Stay up-to-date on new product releases and promotions. *Online Presence:* 1. Manage online product listings and descriptions. 2. Monitor and respond to online reviews. 3. Participate in online forums and communities. *Administrative Tasks:* 1. Maintain accurate sales records and reports. 2. Manage customer database. 3. Coordinate with internal teams (marketing, logistics). *Requirements:* *Essential Qualifications:* 1. High school diploma or equivalent. 2. 1+ year of sales experience (online sales preferred). 3. Excellent communication and customer service skills. 4. Proficient in Microsoft Office and Google Suite. *Desirable Qualifications:* 1. Experience with e-commerce platforms 2. Knowledge of digital marketing principles. 3. Sales certifications *Skills:* 1. Strong communication and interpersonal skills. 2. Ability to work independently. 3. Strategic thinking and problem-solving. 4. Proficient in online tools and software. *How to Apply:* If you're a motivated online sales professional looking for a challenging role, please submit: 1. Resume. 2. Cover letter. 3. Sales portfolio (optional). 4. References. Job Type: Full-time Pay: ₦100,000.00 per month