Brilliant Performance Solutions Limited - Our client who operates a top-notch Service Apartment is recruiting to fill the position below: Job Position: Receptionist Job Location: Ogba, Lagos
Employment Type: Full-time
Job Description
Our client operates a top notched Service Apartments at Ogba Lagos and currently requires the services of a skillful and professional Receptionist with a minimum of 3 years of experience in the hospitality Industry.
This person must be very good with the use of Computer and relevant software applications used in the hospitality Industry. Previous experience will be an advantage.
Responsibilities
Check-in and check-out guests to the company standards.
Provide keys, and show guests to rooms.
Advise guests on room features/utilities / local amenities.
Provide excellent customer service at all times and deal with all calls & emails efficiently and effectively.
Liaise with all managers on any issues and concerns.
Inputting high volume reservations correctly and noting any special requests.
Promoting and upselling the property’s facilities – be a brand ambassador for the property.
Ensuring billing is correctly carried out to the hotel standards.
Requirements
Excellent customer service skills with a positive outlook and a ‘can-do’ attitude.
Previous experience in a Hotel Reception / Serviced apartments / Guesthouse preferred.
Self-motivated with a willingness to learn.
Excellent written and spoken English.
Flexible with working hours.
Ability to work under pressure and excellent team player.
Track record of accuracy and attention to detail.
Good Word and Excel ability.
Experience in the use of channel management systems (Site Minder, Booking.com, Expedia etc.) also an advantage.
Team player.
Method of Application
Interested and qualified candidates should send their CV to: bphotjobs@gmail.com or jobmasters2020@gmail.com using the Job Position as the subject of the mail.