Job Opportunities in Nigeria


October 21, 2024

WorQulture

Lagos

FULL TIME


Reception Associate

Our client, a leading smart card and digital security service company, is seeking an organised and efficient Receptionist & Administrative Assistant. This person will be responsible for managing front desk operations, handling internal and external communications, maintaining office records, and supporting various administrative functions to ensure smooth business operations.
Location: Chisco Lekki Lagos
Work schedule: Onsite | Monday - Friday | 8am - 5pm
Key Responsibilities:
  • Greet visitors and clients professionally, ensuring a positive first impression.
  • Assist visitors with directions within the office, ensuring proper security protocols, such as issuing visitor badges and maintaining logs.
  • Announce clients and manage access to the office as necessary.
  • Answer, forward, and screen phone calls professionally.
  • Handle incoming and outgoing mail and email communications.
  • Route calls and messages to the appropriate parties, ensuring efficient communication within the organisation.
  • Maintain office filing systems, both paper and electronic, ensuring accurate record-keeping.
  • Manage and maintain office supplies inventory and ensure replenishment when necessary.
  • Assist with scheduling meetings, coordinating conference rooms, and managing the calendar of key staff.
  • Organise travel arrangements, including booking flights, accommodation, and transport, as needed.
  • Prepare and submit expense reports for review and approval.
  • Prepare meeting rooms, ensuring they are equipped with the necessary materials (e.g., presentations, stationary, refreshments).
  • Organise internal and external events, including team meetings, training sessions, and workshops.
  • Take minutes during meetings and distribute action items to relevant team members.
  • Draft and edit documents, memos, reports, and presentations as required by senior management.
  • Maintain up-to-date employee and client records.
  • Ensure confidentiality of sensitive documents and adherence to data protection policies.
  • Support colleagues with various administrative tasks, such as organising documents, performing data entry, and managing office logistics.
  • Ensure the office environment remains clean and well-organised.
  • Assist in maintaining office equipment by arranging necessary repairs and servicing when required.
  • Act as the primary point of contact for office suppliers and external vendors.
  • Address client and visitor inquiries, ensuring excellent customer service at all times.
  • Handle and resolve minor client and vendor issues, escalating them to management when necessary.
Qualifications:
  • Exceptional communication and interpersonal skills.
  • Strong organisational skills with attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook).
  • Ability to multi-task and manage time effectively in a fast-paced environment.
  • High level of professionalism, discretion, and confidentiality.
Job Type: Full-time
Pay: From ₦120,000.00 per month
Experience:
  • Client Service: 3 years (Required)
  • Microsoft Office: 3 years (Required)
  • Receptionist: 3 years (Required)

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