About Us Synapse Services Limited is a private mental healthcare service provider, providing a broad range of evidence-based services to meet the needs of a rapidly expanding clientele base. A member of Intersect Consortium which is the largest consortia of mental health service providers in West Africa, Synapse Services operates in four Nigerian states including the Federal Capital Territory, Lagos state, Anambra state and Lagos state with an appetite for growth. We have earned a reputation for bridging the gap in mental healthcare service provision, collaborating with partners across the public and private sector space to meet the psychological needs of patients. Our greatest assets are our people, the seasoned pool of experienced clinical and non-clinical staff whose ingenuity, resourcefulness and professionalism impact our brand positively. At Synapse Services Limited, we offer unique opportunities for career growth, professional advancement and commensurate reward for diligence. As such, we are excited about engaging talents who fit with our culture of excellence, ingenuity and passion for what we do. Operations Officer Synapse Services is looking for a Senior Operations Officer to oversee the management and maintenance of its facilities and equipment. S/he would be responsible for multiple facilities. Location: Lagos (2 locations – Lekki and Ikeja) Job Responsibilities Day-to-day delivery of all facilities operations working with the locality admin and central office. Keep a database of equipment detailing Purchase Info, Specifications, Warranty, and manuals. Ensure equipment (Vehicles, Inverters, Air conditioners, Generators etc.) work optimally. Be actively involved in the procurement, repair and maintenance process: Source for technicians/engineers/vendors/3rd Party service providers, Obtain multiple quotes/invoices/bids, compare, and negotiate Initiate requests for approval, Inspect the supply/repairs and ensure the delivery note/work completion form is filled and properly filed. Assist the organization in keeping operations costs in check. Make requisitions for Office Supplies, Store Items, and Food Items and ensure stock controls are in place. Facility Management Work with Security Guards, Cleaners, Drivers and other operational staff to ensure service runs smoothly. Ensure the facility and its environs are kept clean and tidy; overgrown shrubs and grass are trimmed using lawnmowers and hedge trimmers. Inspect the Facilities (Building, Equipment, Furniture & Fittings) regularly, identify issues if any and perform minor on-site repairs. Manage relationships with Artisans, Vendors, Contractors and all service providers. Provide day-to-day operational assistance to departments and employees with concerns and or complaints. Ensure there’s a coordinated system for staff to document all operational requests/complaints affecting service delivery using the Complaints Book. Maintenance Implement the maintenance schedule to ensure the periodic maintenance/servicing of all facility equipment and update the routine maintenance log as needed. Coordinate and oversee Installation, Repair and maintenance activities and ensure that work is completed on schedule and in line with work orders. Be handy and possess demonstrated competency in one or more of the following: Basic electrical fault finding and repair Plumbing repair and installation Air Conditioning Servicing and elementary fault finding Other Maintain accurate Records, regularly update Logs and prepare relevant Weekly/Monthly Reports. Be in charge of making subscriptions/renewals (Internet, Cable TV (DSTV), Water, etc.) Represent the organization in neighbourhood groups and tenancy meetings. Ensure the facility is fully compliant with legal, health and safety requirements and regulations and best practices. Undertake other duties as required Requirements
Minimum of 3 years experience working in a similar role preferably in a healthcare sector
National Diploma/HND in Engineering, Project Management or any related discipline
Certifications in HSE or Procurement and Supply Management are desired
Proactive, Willingness and ability to learn
Computer literacy
Excellent communication skills
A valid driver's license and the willingness to travel
Ability to work under pressure and handle multiple projects simultaneously
Must have availability to work weekends and off-hours
Must be able to lift heavy objects
Interested and qualified candidates should send their Cvs using the job title and location as subject of the mail. Job Type: Full-time Pay: ₦60,000.00 - ₦80,000.00 per month Ability to commute/relocate:
Lagos: Reliably commute or planning to relocate before starting work (Required)