Job Opportunities in Nigeria
November 7, 2024
Magic Washer Dry Cleaning and Laundry Service
Lagos
FULL TIME
Customer Service Representative
- As a Customer Service Representative, you are responsible for managing customer queries and complaints and overseeing product/service development procedures to ensure that products meet quality and efficiency standards.
- You are also responsible for working with clients to ensure the final products meet their needs and requirements.
- Maintain a positive, empathetic and professional attitude toward customers at all times.
- Communicate with customers through various channels.
- Collect and analyze customer feedback.
- Deliver information about the company's service offerings.
- Respond quickly to customer inquiries.
- Acknowledge and resolve customer complaints.
- Ensure customer satisfaction and provide professional customer support.
- B.Sc / HND or OND in any relevant discipline.
- Candidate must at least have 1 - 2 years of customer service work experience.
- Familiarity with Excel system and practices.
- Excellent Communication and Customer service skills.
Interested and qualified candidates should send their CV to: mojisolaolalere3@gmail.com using the Job Position as the subject of the mail.
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