Job Summary: Our client is a startup Microfinance Bank currently in need of a Credit Officer who will be responsible for building profitable sales of the company’s products and services to new and existing customers, achieving the revenue target set by the Head, Business Development. Job Responsibilities:
Build a rich pipeline of customers and ensure month-on-month growth of customer acquisitions, revenue and retention.
Preparing presentations, proposals and sales contracts to range of prospective clients.
Obtaining deposits and balance of payments from clients.
Achieve customer acquisition, revenue, ARPU (Average Revenue Per User) and retention target.
Acquisition of subscribers from corporate, public, SME organizations within allocated sector/regions.
Promote our customer value propositions to the target customers through effective engagements and ensuring product availability within the consumer reach and gaining market share from the competition.
Expedite resolution of all customer complaints to maximize satisfaction and manage monthly churn at 2%.
Engage customers leads through cold calls, digital marketing, email marketing and prospective visitations.
Timely rendition of weekly and monthly report of sales performance to the supervisor.