Job Opportunities in Nigeria


October 20, 2024

Amy Consulting

Lagos

FULL TIME


Credit Officer

Job Summary:
Our client is a startup Microfinance Bank currently in need of a Credit Officer who will be responsible for building profitable sales of the company’s products and services to new and existing customers, achieving the revenue target set by the Head, Business Development.
Job Responsibilities:
  • Build a rich pipeline of customers and ensure month-on-month growth of customer acquisitions, revenue and retention.
  • Preparing presentations, proposals and sales contracts to range of prospective clients.
  • Obtaining deposits and balance of payments from clients.
  • Achieve customer acquisition, revenue, ARPU (Average Revenue Per User) and retention target.
  • Acquisition of subscribers from corporate, public, SME organizations within allocated sector/regions.
  • Promote our customer value propositions to the target customers through effective engagements and ensuring product availability within the consumer reach and gaining market share from the competition.
  • Expedite resolution of all customer complaints to maximize satisfaction and manage monthly churn at 2%.
  • Engage customers leads through cold calls, digital marketing, email marketing and prospective visitations.
  • Timely rendition of weekly and monthly report of sales performance to the supervisor.
Key Result Area (KPIs-Outcomes):
  • Build a rich pipeline of customers.
  • Sales Targets (Deposits & Loans Incremental Revenue Generation).
  • Quality Customer Acquisition.
  • Customer Retention.
  • Prompt submission of weekly and monthly report on sales performance to Supervisor lead & management.
  • Speedy conversion of potential request on loans and deposits.
Key Skills and Competencies
  • Having a strong sales mentality
  • Running lead generations campaigns
  • Professional in appearance and demeanor
  • Strong customer service skills
  • Ability to generate new ideas
Education and Experience
  • Minimum of 5 years work experience in trade marketing, consumer marketing and product development in the financial sector.
  • Bachelor’s degree in Marketing or related fields.
  • Ability to work with minimal supervision.
  • Good analytic, report writing and problem-solving skills.
  • Good understanding of business process
Job Type: Full-time
Experience:
  • Credit Officer: 5 years (Required)
Work Location: In person

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