Job Opportunities in Nigeria
July 30, 2024
Stresert Services Limited (Third party recruitment)
Abuja
FULL TIME & OTHER
Call Center Nurse(Abuja)
Job Title: Call Center Nurse
Type: Full-time
Location: Abuja
Job Summary:
Our client, a leading Health Maintenance Organisation (HMO), seeks a dedicated and experienced Call Center Nurse. The Call Center Nurse will deliver telephonic medical advice, accurate triage, and strong patient support to ensure optimal care and information delivery.
Key Responsibilities:
Patient Triage and Advice:
● Conduct telephonic assessments to accurately evaluate patients' medical conditions
● Provide suitable medical advice, recommendations, and necessary escalations following established protocols and guidelines.
Patient Education and Support:
● Educate patients on managing their health conditions, provide information on medication usage, lifestyle changes.
● offer emotional support during stressful situations.
Documentation and Record Keeping:
● Accurately document patient interactions, medical advice, and any recommended follow-up actions in the patient management system while ensuring compliance with healthcare regulations.
Collaboration with Healthcare Providers:
● Coordinate with healthcare professionals to ensure continuity of care for patients
● Facilitate referrals to appropriate healthcare services or specialists as needed.
Job Specifications:
Qualifications:
● Bachelor’s degree in Nursing (BSN).
● Valid nursing license (RN).
● Minimum of 1 to 2 years of clinical nursing experience.
Skills and Competencies:
● Ability to accurately assess and triage patient conditions.
● Excellent verbal communication skills with the ability to convey medical information clearly and compassionately.
● Proficiency in using electronic health records (EHR) and other call center software.
● Ability to remain calm and composed under pressure and handle high-stress situations effectively.
● Strong problem-solving skills and the ability to make sound clinical decisions.
Application Process:
Interested & qualified candidates should send their CVs to recruitment@stresertintegrated.com using CCN-24 as the subject of the mail.
Job Types: Full-time, Permanent
Application Deadline: 27/08/2024
Type: Full-time
Location: Abuja
Job Summary:
Our client, a leading Health Maintenance Organisation (HMO), seeks a dedicated and experienced Call Center Nurse. The Call Center Nurse will deliver telephonic medical advice, accurate triage, and strong patient support to ensure optimal care and information delivery.
Key Responsibilities:
Patient Triage and Advice:
● Conduct telephonic assessments to accurately evaluate patients' medical conditions
● Provide suitable medical advice, recommendations, and necessary escalations following established protocols and guidelines.
Patient Education and Support:
● Educate patients on managing their health conditions, provide information on medication usage, lifestyle changes.
● offer emotional support during stressful situations.
Documentation and Record Keeping:
● Accurately document patient interactions, medical advice, and any recommended follow-up actions in the patient management system while ensuring compliance with healthcare regulations.
Collaboration with Healthcare Providers:
● Coordinate with healthcare professionals to ensure continuity of care for patients
● Facilitate referrals to appropriate healthcare services or specialists as needed.
Job Specifications:
Qualifications:
● Bachelor’s degree in Nursing (BSN).
● Valid nursing license (RN).
● Minimum of 1 to 2 years of clinical nursing experience.
Skills and Competencies:
● Ability to accurately assess and triage patient conditions.
● Excellent verbal communication skills with the ability to convey medical information clearly and compassionately.
● Proficiency in using electronic health records (EHR) and other call center software.
● Ability to remain calm and composed under pressure and handle high-stress situations effectively.
● Strong problem-solving skills and the ability to make sound clinical decisions.
Application Process:
Interested & qualified candidates should send their CVs to recruitment@stresertintegrated.com using CCN-24 as the subject of the mail.
Job Types: Full-time, Permanent
Application Deadline: 27/08/2024
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