Store Manager

September 18, 2024

AMBAMA ENTERPRISES LIMITED/TA P B MOTORS 2013

Palmerston North

FULL TIME

Busy service station in Shannon is looking to recruit a Service Station Manager. The manager will be required to lead the Service Station and Convenience Store Team so they maximize the sales of fuel and retail products in a professional manner that is profitable for the company and delivers the required level of customer satisfaction.

Duties/accountabilities:

Supervise forecourt and convenience store staff including:
Ensuring all staff are ready for work at the commencement of their shift
Setting their weekly rosters
Assigning and monitoring forecourt and convenience store functions
Recruiting and selecting staff
Orienting and training employees including providing on-the-job and other training opportunities as required
Evaluating staff performance
Coaching and disciplining staff as required
Reconcile daily all monies, credit card transactions, till tapes, EFTPOS tapes, gift vouchers, gift cards, workshop jobs and any other invoices
Handle any customer complaints with courtesy
Maintain and order stock at appropriate levels to ensure stock efficiency and customer satisfaction
Set competitive prices for fuel and in-store products based on market conditions
Manage the store’s budget, ensuring operational expenses stay within financial targets
Implement and oversee marketing strategies to increase customer traffic and sales.
Follow company procedures in relation to recovering drive-offs and unable to pays
Serve customers willingly, always putting their needs first.
Prepare the site for opening as per company requirements

Manage workplace health and safety including:

Willingly undertake all training required by the company and attend training courses as directed and
keep up to date with relevant information as directed
Undertake any other duties other than already listed, as may be directed by your manager or their nominee

Knowledge/skills/requirements:

Have at least 3 years retail management experience including experience in a service station.
Must be able to start work early, work evenings, weekends and public holidays.
Have a good understanding of the Employment Relations Act, Health and Safety at Work Act and Consumer Guarantees Act, as well understanding of the HSNO requirements of the service station and convenience store industry
Have good knowledge of service station products such as petrol, oil, LPG and other goods
Have excellent computer skills and the ability to understand and use computerized systems, including point of sale systems
Be skilled in staff management and recruitment, and capable of assessing current and future staff training needs.
Have the ability to lead others
Be a strong team player
Have strong customer service skills and relationship building skills
Have strong analytical and problem-solving skills
Be an effective decision-maker
Have strong prioritizing and time management skills, be highly organized with an ability to efficiently priorities and handle multiple priorities
Have excellent written verbal communication, and listening skills

Position: Service Station Manager
No of positions: 1
Reports to: Service Station Owner
Hours: Minimum 30 hours per week
Rostered work: Between 5am and 8pm Monday to Sunday
Rate: $30.00 to $32.00
Location: Shannon

Deadline for applications is 03/10/2024

We regret to inform you that this job opportunity is no longer available