Shop Assistant

September 17, 2024

The cheesecake shop PAKURANGA

Pakuranga

FULL TIME

1. Shop Assistant The Cheesecake Shop Pakuranga
Customer Service Team Member
Minimum One year experience in food industry
The Cheesecake Shop in (PAKURANGA )is looking for customer service team members to join our small and friendly team. Some weekend work is required. Most shifts would be between 6 and 8 hours.
Our ideal candidate is a self-starter, motivated, and reliable. This job is best suited for a high school/ university student or you maybe someone who is simply looking for few hours work during the week/end.
We are looking for a person who believes in and will follow our core values:
· Committed to quality
· Consistent in everything
· Positive and creative attitude
· Hard working
· Trustworthy and reliable
Responsibilities
· Greet customers and make them feel welcome
· Answer any questions the customers may have
· Assist Customers in preparing their orders
· Basic decorating of cakes (we offer full training to enthusiastic candidates)
· Maintain a full showcase of our full range of cakes and desserts
· Clean work area as needed to maintain a tidy work environment
· Answering phones
Prerequisites
· Friendly attitude
· Responsible and proven ability to maintain roster commitments
· Ability to problem solve quickly concerns customers may have
· Good communication skills with customers, managers and fellow team members.
 Employed for the principal purpose of performing customer service duties in the front of shop. May undertake
some decorating duties;
 Perform shop set-up procedures and end-of-day procedures, including stocktake;
 Cleaning and maintain inside of showcase, including fine-tune the showcase e.g. labels, garnish fresh products.
Replace products in showcase, as they become dry/maintain quality all day. Additionally, rotate showcase
products in accordance with the Showcase Stock Rotation procedure (see store sign);
 Maintain supply of free samples. Ensure music is on / not too loud / soft;
 Cleaning as directed and/or as detailed in the New Employee Induction Training Guide;
Job Type: Full-time
Pay: $23.20 – $24.50 per hour
Schedule: