Qualifications Required: National Riverboarding Grade III
Experience Required: At least 3months of relevant Riverboarding experience
Description:
Guiding Riverboarding trips on the Kawarau River.
General Responsibilities:
Ø Attend scheduled meetings, training sessions and periodic performance reviews
Ø Maintain a professional appearance and behavior at all times
Ø Dress – must wear the correct uniform while at work
Ø Punctuality – all staff are expected to be on time for meetings, prep for trips, etc
Ø Seek to continually improve the quality of the experience we offer clients
Ø Required to undertake any other duties deemed necessary
Ø Ensure that you are physically and mentally fit for duties. Notify manager as soon as possible of any illness or injury that would affect your ability to carry out duties
Ø Ensure that you have suitable and correct guiding equipment in good working order
Ø Ensure that you have correct safety equipment securely stowed in good working order
Ø Bring up any safety concerns with senior management
Ø Maintain good knowledge of the company operations and safety management plan
Ø Follow the procedures set out in the safety management plan and emergency action plan
Ø Give input where possible to the continual improvement safety culture
Specific Responsibilities:
Ø Assist with trip preparation
Ø Drive passengers/crew to the river and back if required
Ø Deliver informative talk if required
Ø Deliver safety briefing if required
Ø Assist with fitting riverboarding equipment
Ø Assist with delivering board talk and demonstration
Ø Assist with checking equipment and client skill level
Ø Communicate all observations regarding group with Trip Leader and other river crew on the trip
Ø Assist with guiding group on the river
Ø Assist in contingency plans and emergency procedures if required
Ø Assist with pack up and cleaning
Ø Monitor and check equipment for defects continually while fitting and packing equipment
Ø Review trip with other crew
Performance Measures:
The performance of each guide will be assessed by the Operations Manager, and will be based on;
Ø feedback/degree of satisfaction expressed by clients – measured by the client surveys
Ø feedback/degree of satisfaction expressed by the Operations Manager – measured in evaluation sessions
Ø feedback/degree of satisfaction expressed by the Manager – measured on professionalism, initiative, punctuality, ability to continually improve and ability to achieve goals set at start of season
We regret to inform you that this job opportunity is no longer available