October 22, 2024

Somtum Thai Limited

Wellington City

FULL TIME

Restaurant Manager

Job Position: Restaurant Manager
Location: 124 Cuba Street, Te Aro, Wellington 6011
Working Hours: 35 - 45 Hours
Reports to: Director and Manager
Main Responsibilities:

Provide an exciting and pleasant dining experience to customers.
Achieve restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees.
Achieve restaurant operational objectives through strategic plans and reviews; preparing and completing action plans; implementing production, productivity and quality.
Maintain customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; and implementing change.
Meets restaurant financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analysing variances, and initiating corrective actions.
Plan menus by consulting with chefs, estimating food costs and profits, and adjusting menus.
Control costs by reviewing portion control and quantities of preparation; minimising waste; and ensuring high quality of preparation.
Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations and securing revenues.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Provides services that are above and beyond for customer satisfaction and retention.
Empower employees to provide excellent customer service.

Requirements:

At least 3 years experience in F & B, preferably with managerial experience, OR
A relevant tertiary qualification in hospitality management.
Excellent guest interaction skills, communication skills and customer service skills.
Pleasant, service-oriented and outgoing personality.
Candidates with bilingual skills in English and Thai would be preferred.