October 25, 2024

Ritchies Transport

Auckland City

Operations Supervisor

The Opportunity;
In this role, you'll be responsible for overseeing daily Urban Operations (Especially KPI Management & KPI Targets) at our Swanson Depot. This includes continue monitoring of KPI Targets, Gathering the KPI Reports, Completing the exception reports for Auckland Transport, Collecting the Evidence, Urban vehicle allocation, leading and supporting our team of drivers, assigning routes, managing performance, resolving issues, and ensuring safety standards. You'll play a key role in optimising efficiency across a variety of services, including Urban, School, Charter, and Tour operations. Reporting directly to the Depot Manager, your contribution will be vital to the success of Swanson Depot. You must have KPI Management and Performance Target Experience.
Team Ritchies;
Ritchies is one of New Zealand’s leading transport companies. We partner with a number of regional councils across the country to supply public transport services as well as offering a range of bus and coach hire services to schools, businesses and the general public. We’ve been making sure the people in our communities get where they need to be safely, in comfort and on time for over 80 years.
About You;
You’re looking for a change, you want to work for a company that values your skills and work ethic and you’re ready to make the move! You're a problem solver and a great communicator. Ideally you come from a administration and transport background, specifically buses and have your Class 2 and P endorsement (Driving License Class 2 Ideal but not necessary). You like working in a fast paced environment, providing solutions and can remain calm under pressure.
Your Skills;

Previous KPI Management Experience and Achieving Targets
Excellent IT and System Skills and the ability to pick up systems
Great interpersonal communication
Methodical approach
Strong leadership capability
Great attention to detail
Health & safety focus

What you get;

Supportive, team environment
Variety in your role
Career development opportunity
Sonder; a family well-being app Want to learn more?

Just ask us;
We are an equal opportunities employer, that focuses heavily on Health and Safety. As such, our pre-employment checks include drug testing, Ministry of Justice checks and reference checking. To be considered for this role, please apply through the link below. Candidates for this position must have the right to work in New Zealand at the time of application.