Managed Support Navigator

September 16, 2024

Taikura Trust

Mount Wellington

OTHER & FULL TIME

As a Navigator in our Managed Support team, you will provide outstanding service to all stakeholders involved, to ensure that our clients with high and complex needs receive the best possible support. Your organisation skills and person-centered approach will mean that support plans are actioned in a timely manner, allowing our clients to have seamless access to a wide range of services and providers.

We are Taikura Trust. Since 2002, we’ve been supporting people with disabilities through the allocation of services and information to remove barriers, promote independence and to help them life their best life.

About the role …

Allocate workflow, assessing any potential risks or considerations, in accordance with NASC guidelines.
Facilitate support needs assessments; plan and coordinate support for clients with urgent needs.
Respond with urgency to queries and risks ensuring effective solutions or escalations as required.
Complete reviews for clients when needed, as well as peer reviews and recommendations for the team.
Work collaboratively to foster effective communication within the team, along with clear and accurate flow of documentation and information.

About you …

You will need proven experience in coordinating natural and formal supports and services for people with a range of physical, intellectual and sensory needs
A passionate team player who is committed to Taikura values
Exceptional communication, and stakeholder relationship management skills, with the ability to relate to a diverse range of people
Highly organized with a keen eye for detail with a creative approach to problem solving
Able to maintain efficiency and a positive outlook amid fluctuating priorities.

What you will receive …

A friendly, diverse and supportive team
Robust systems and IT to support you in your role
The opportunity for ongoing learning and development, EAP and staff benefits

In our team, we don't just accept difference - we welcome it, we support it, and we thrive on it because of the strength it brings to our culture, our service and to our communities.
We are proud to be a diverse, equal opportunity workplace. We believe our team should reflect the communities we serve so we welcome applicants with lived experience of disability and diverse backgrounds.

To apply …
Check out our website www.taikura.org.nz and if you think we’re the next step on your journey, apply now, o r if you have questions prior to applying, contact Stephanie Patterson, Recruitment Partner, at stephanie.patterson@taikura.org.nz.

We regret to inform you that this job opportunity is no longer available