October 22, 2024

The Warehouse

Auckland City

FULL TIME

Loss Prevention (Security) Officer - The Warehouse, Sylvia Park

Company Description

Ko wai mātou – Who we are
The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.

Job Description

Te kaupapa o te tūranga - The purpose of the role.
We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers.
Key Responsibilities:

Monitor security cameras
Maintain a visible presence on the shop-floor
Interact with customers and address their concerns
Upload events onto our crime reporting platform.

Shift Details:
Shift 01

Tuesday to Thursday 4pm - 10.30pm
Friday and Saturday 8am - 4.30pm

Shift 02

Sunday 8am - 2.30pm
Monday to Thursday 8am - 4.30pm

These are fixed-term contracts ending on the 31st of January 2025.

Qualifications

He kōrero mōu ake - About you
Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods.
Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.

Additional Information

Tā mātou tāpaetanga – What we offer

Team Card: Access to discounts across our brands.
Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year!
Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
Career Progression: an excellent steeping stone into other internal opportunities.
Plus loads more!