Job Opportunities in New Zealand
September 13, 2024
ASB Group
Auckland City
FULL TIME
IT Support Specialist
We deliver on our purpose by providing simple, meaningful ways to help Kiwis improve their financial wellbeing, today and tomorrow. We achieve this by doing what we do best, championing innovation and fresh thinking, so we can open up new opportunities for more people to stay one step ahead.
ASB is a large organisation with team members spread all across Aotearoa in both our Banking Branches and across our Corporate Offices and Regional Business Banking Centres. Our Service Desk Specialists support our team members with any assistance they might need when it comes to technology.
Mō te Tūranga | About the role
You'll be joining our IT Service Desk, resolving technical issues for ASB staff through phone and digital channels. Part of a friendly team delivering customer-focused support, you'll be enabling the success of an exciting technology transformation program and troubleshooting IT systems and processes in real-time.
Ō pūkenga | About you
You're hungry to learn, grow and advance your IT experience. You enjoy exercising your problem-solving skills, have a continuous improvement mindset and can explain complex technical information in a way that's easy to understand. You communicate clearly and enjoy building connections with your teammates and the people you support. You have a great work ethic, manage your time efficiently and follow up on your commitments.
Ideally, you have some of the following skills and experience:
At ASB, we are dedicated to our purpose of accelerating financial progress for all New Zealanders. It's the 'why' behind everything we do. We are committed to supporting our customers, people, and community as we continue to innovate, so more Kiwis can build the future they want.
Me pēhea te tono | How to apply?
If we've nailed our pitch and this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you!
Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.
ASB is a large organisation with team members spread all across Aotearoa in both our Banking Branches and across our Corporate Offices and Regional Business Banking Centres. Our Service Desk Specialists support our team members with any assistance they might need when it comes to technology.
Mō te Tūranga | About the role
You'll be joining our IT Service Desk, resolving technical issues for ASB staff through phone and digital channels. Part of a friendly team delivering customer-focused support, you'll be enabling the success of an exciting technology transformation program and troubleshooting IT systems and processes in real-time.
Ō pūkenga | About you
You're hungry to learn, grow and advance your IT experience. You enjoy exercising your problem-solving skills, have a continuous improvement mindset and can explain complex technical information in a way that's easy to understand. You communicate clearly and enjoy building connections with your teammates and the people you support. You have a great work ethic, manage your time efficiently and follow up on your commitments.
Ideally, you have some of the following skills and experience:
- Experience with Windows and Microsoft 365 troubleshooting.
- Desktop and Modern Managed Device troubleshooting.
- Experience working with mobile devices - both Apple and Android.
- Experience with Microsoft Authenticator and In Tune would be highly advantageous.
- You will also have great communication skills, a customer focused mindset and be a natural trouble shooter.
At ASB, we are dedicated to our purpose of accelerating financial progress for all New Zealanders. It's the 'why' behind everything we do. We are committed to supporting our customers, people, and community as we continue to innovate, so more Kiwis can build the future they want.
Me pēhea te tono | How to apply?
If we've nailed our pitch and this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you!
Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.
Job details
Reference #
AM157982
Posted on
18 Sep 2024
Location(s)
Auckland
Expertise
IT (Other)
Work type(s)
Full Time
Application closes on 21 Sep 2024 12:00
We regret to inform you that this job opportunity is no longer available
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