September 18, 2024

Resolution Life

Auckland City

FULL TIME

Instructional Designer

About Resolution Life

At Resolution Life, we are resolutely committed to protecting the financial futures entrusted to us.

For customers, advisers, companies and the industry, we are making an impact worldwide.

Resolution Life is a global life insurance group focusing on reinsurance and the acquisition and ongoing management of portfolios of life insurance policies.

Resolution Life Australasia, manage ~$30 billion in assets, service over 1 million customers with superannuation, investments and life insurance policies and have over 1000 employees across Australia and New Zealand.

Why us?

We are committed to providing our customers with peace of mind that their life insurance, superannuation, and investment policies are in safe and trusted hands for the long term, through providing quality investment management, competitive premiums and excellent customer service.

We are one of the first life insurers globally to operate in an entirely Enterprise Agile environment and have a contemporary 100% cloud-based technology offering.

The Opportunity

We are seeking an Instructional Designer to join our team on a short-term day-rate contract. This position is essential for updating learning materials to comply with the upcoming Co FI (Conduct of Financial Institutions) regulation in New Zealand. You will collaborate with subject matter experts (SMEs) and business owners to review, assess, and update existing e-learning modules, ensuring they meet regulatory requirements.

We seek someone with experience in dealing with compliance modules, instructional design, and proficiency in e-learning authoring tools (e.g., Guru Producer) and learning management systems (LMS). Strong organizational skills, along with excellent written and verbal communication abilities, are essential. If you are passionate about creating impactful learning experiences and thrive in a dynamic environment, we would love to hear from you!

This role offers and embraces flexible working arrangements. You'll have the freedom to work remotely, with occasional office attendance required on an ad hoc basis, ensuring a harmonious balance between business needs and personal flexibility.

Your Story

RLA has adopted agile ways of working, providing a flexible environment for individuals to make a significant contribution to our success through the application of their skill and experience. To thrive in this environment ideally a candidate has the following attributes:

Collaborate with subject matter experts (SMEs) to identify training needs and develop instructional materials.
Design, evolve and develop e-learning courses to meet the needs of our business and our people.
Conduct needs assessments and analyse learner feedback to continuously improve training programs.
Work with project teams to ensure key milestones are met in relation to learning and development outcomes.
Ensure all training materials are aligned with company goals and regulatory requirements.
Manage multiple projects simultaneously, ensuring timely delivery of high-quality training solutions.
Stay current with industry trends and best practices in instructional design and learning technologies.
Experience in instructional design or a similar role.
Proficiency in e-learning authoring tools (e.g., Guru Producer) and learning management systems (LMS).
Strong understanding of adult learning principles and instructional design models (e.g., ADDIE, SAM).
Excellent written and verbal communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Strong project management and organisational skills

Ideal Experience

Experience in the insurance or financial services industry.
Experience with compliance and regulatory learning material.
Certification in instructional design or related areas

Critical Skills
At Resolution Life, we have identified the following critical skills which are key to success in our culture:

Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Critical Thinking: Thoughtful process of analysing data and problem-solving data to reach a well-reasoned solution.
Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

What Will We Do For You:

Our culture underpins our values and guides our decision making. It's also what makes Resolution Life a great place to work.

Resolution Life Australasia supports virtual working, and our enduring primary place of work continues to be “virtual” with the physical office and home office used interchangeably. We recognise that our workers can contribute and connect equally regardless of where they are located, and we have seen and experienced the wellbeing and benefits that come from working at home. This means some of us work at home most of the time, in the office most of the time or a balanced mix.

Every day is an opportunity to grow – and we hope to offer our people a career, not just a job.

The learning and development opportunities we offer include supporting the completion of executive-level short courses, access to leading online learning tools, on the job training, and mentoring by highly experienced business leaders.

Join us

Before commencing employment in this role you will need to provide two references, full working rights and complete police and credit checks through an online provider.

As an equal opportunity employer strongly committed to working in a diverse and inclusive workforce you will be provided with any support or accessibility requirements throughout your interview process. Please feel free to contact our Talent Team directly at talent@resolutionlife.com.au.

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