Job Opportunities in New Zealand


September 9, 2024

Haines Attract for The Salvation Army

FULL TIME


Family Store Team Leader

Halswell Junction RD - Family Store 37.5 hours p/w
  • Are you a people leader who loves variety and challenge?
  • Have the skills to increase sales and implement operational processes?
  • Want to join a great organisation AND make a difference in your community?
About the role
The Team Leader role is critical to our store's success with the primary responsibility of ensuring all team members are motivated, trained and working to the required expectations for the individual operational functions daily, as per national Family Store operational requirements. In addition to leading a successful store team, this role also works closely with the area manager as part of a senior operational team to support the successful implementation of strategic directives. Our team leaders are dynamic and savvy, leading by example, with proven abilities to motivate and coach people, increase sales, implement best practice processes and ensure good quality stock is processed, priced appropriately and well displayed.
Key responsibilities:
  • Lead staff and volunteers effectively, developing a collaborative, positive team culture that provides our customers and donors alike with a great experience
  • Model and perform tasks within all of the store's operational functions, providing training opportunities and support to the team
  • Ensure expected donation processing, pricing and merchandising operations are running in accordance with national standards of practice
  • Ensure the store is well presented, providing a comfortable, safe and enjoyable environment for staff, customers and donors
  • Conduct regular team meetings that provide a clear understanding of the stores purpose, desired targets and performance, and provide opportunities for feedback and flag issues
  • Compliance with policies and standard operating procedures, including health and safety HR, and audit requirements
  • Completion of day-to-day business, financial and administrative tasks effectively and accurately
Person specification:
  • A commitment to quality and outstanding customer and donor experience
  • A collaborative, positive and hands on leadership style with the ability to get alongside and support staff
  • Ability to motivate and direct a team to achieve goals with clear communication, energy and enthusiasm
  • Good understanding of sales budgets and performance tracking, with a drive to achieve and exceed set targets
  • Physically fit and capable of regular lifting - this is a daily part of the role
  • Be confident in using various retail and communications technology
  • An ethical approach to working in a respectful, honest and transparent way to build trust across the family stores, upholding the values of The Salvation Army
  • Be comfortable working within set procedures but able to apply sound judgement when initiative is required
  • Have the right to work in New Zealand. All employment offers are subject to the completion of a satisfactory Ministry of Justice clearance/police check
Our offer to you:
  • A position within a long-standing, respected nationwide organisation
  • Opportunities for growth and development
  • A varied and fast paced role
  • Enthusiastic team of likeminded people
  • The chance to make a difference in your community
  • A Friendly, fun team to work with
  • Free confidential counselling services to support your wellbeing
  • Subsidised flu vaccinations
Candidates should be adaptable, energetic, self-motivated and committed to our mission of 'caring for people, transforming lives and reforming society'.
Hours of work:
This role is permanent at 37.5 hours per week. Please note, Family stores operate on some public holidays.
The starting hourly rate of between $27.14 and $28.45
This role may close early due to an increased number of applications - apply as soon as possible to avoid disappointment!
We look forward to receiving your application.
The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.
To apply for this job, please go to our job site and enter the job code 7775SK
Job Type: Full-time
Pay: $27.14 – $28.45 per hour
Expected hours: 37.5 per week
Benefits:
  • Employee discount
Schedule:
  • 8 hour shift

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