Customer Service Consultant

September 20, 2024

The New Zealand Automobile Association Inc.

Auckland City

FULL TIME

Reference: 36048
Posted on: 20 Sep 2024
Closes on: 27 Sep 2024 17:00
Locations: Auckland - Central

Job level: Entry (0 - 2 years)
Work type: Full-time
Additional info: csc - auto centre (002).pdf

Our goal in AA Motoring is that Members and customers will come to the AA as their first choice for all their vehicle service needs and advice.
We currently have a full time opportunity in our Mt Roskill Auto Centre.
Work hours for the role are:
Monday - Friday: up to 8 hours per day
Every second Saturday: 5 hours
What You'll Be Doing | Mō te Tūranga

Handle all telephone enquiries and bookings
Co-ordinate and monitor Vehicle Inspection and Service and Repair bookings
Refer, promote and sell products and services
Process driver and vehicle-related transactions
Ensure all data required is entered into AA computer systems accurately

About You | Mōu

Good organisational skills
Great attention to detail
Basic computer knowledge and keyboard skills
Previous experience in customer service or sales environment

What We Offer | Ngā āhuatanga kei a mātou

Free AA Membership for you and your whānau*
A day off for your birthday
Discounted insurance*

Working with the AA | Me mahi tahi tatou ki AA
For over 120 years we've been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.
From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.
Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.
Come join us and take your career on its next adventure!
Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.
We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.