Customer Offering Manager

September 21, 2024

Amplifon Group

Auckland City

FULL TIME & OTHER

About Us:Explore your next career step with Amplifon, a global leader in the hearing care retail industry. Here in New Zealand, Amplifon trades under two brands; Bay Audiology and Dilworth Hearing, working together to help our customers rediscover all the emotions of sound.Located in Takapuna, our NZ support office is close to SH1 motorway and Akoranga bus depot.About the Role:As the Customer Offering Manager, you'll be responsible for all aspects of customer offering and product management for both Bay Audiology and Dilworth Hearing. This includes management of pricing, promotions, our product portfolio, roadmap plans and product lifecycles. You'll be developing and executing customer offering strategies that improve our customer experience and deliver results for our business.Key Responsibilities:

Develop and manage the market plan for the product portfolio, product lifecycles, launches and phase outs
Drive and manage pricing, promotions and discounting
Continuous monitoring of average selling price and margin performance
Support management of relationships with hearing aid supplier manufacturers
Project manage all stakeholders for delivery of product and pricing changes
Develop new tools and processes to improve product, pricing & promotions planning and delivery
Support product procurement forecasting processes
Develop and manage and maintain all service offerings

To be successful in this role, you'll

Be degree-qualified, with proven experience in Product Management and Pricing expertise in a health, service or retail industry, or have experience in the audiology industry
Be comprehensive in your understanding of customer needs and customer offering strategy
Ideally be familiar with the audiology industry competitor landscape, hearing aid solutions and regulatory landscapes, but this is not essential if you've got the transferable skills from another industry

What's in it for You?You will be joining our fantastic Marketing team - a team of experienced professionals, while working cross-functionally with the opportunity to touch many aspects of the business and contribute to our mission. We are highly successful and committed to excellence, supporting and fostering your career growth. We offer flexible working, a competitive salary and some great staff benefits, plus you will be joining an organisation who values its people.Apply Now:If you're a strong Product Manager or have audiology industry experience with a passion for driving results and a desire to make an impact, we want to hear from you!
Apply now to take the next step in your career journey with Amplifon.

We regret to inform you that this job opportunity is no longer available