Job Opportunities in Netherlands
September 17, 2024
DE PALM TOURS ARUBA
Oranjestad
DPC- Cruise Operations Coordinator
De Palm Tours is seeking a dedicated and organized Cruise Operations Coordinator to oversee the daily operations of our Cruise Department. In this role, you will be responsible for ensuring smooth and efficient cruise operations, guiding the team during dispatch, and collaborating closely with the Cruise Manager to keep all administrative tasks up to date. This position requires strong leadership, excellent communication skills, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
Qualifications:
Apply today to become part of our team and help us continue our tradition of excellence in cruise operations!
Key Responsibilities:
- Team Guidance: Lead and guide the team during dispatch to ensure timely and accurate execution of cruise operations.
- Coordination with Cruise Manager: Work closely with the Cruise Manager to ensure all administrative tasks, including scheduling, reporting, and documentation, are completed and up to date.
- Customer Service: Ensure high levels of customer satisfaction by addressing any issues or concerns related to cruise operations in a timely and professional manner.
- Logistics Support: Coordinate with transportation, logistics, and tour staff to ensure smooth transitions for passengers from ship to shore excursions.
- Problem Solving: Quickly identify and resolve any operational issues that may arise during daily cruise activities.
- Compliance: Ensure that all operations comply with company policies, local regulations, and safety standards.
- Reporting: Assist in compiling operational reports, maintaining accurate records, and analyzing performance data to support continuous improvement initiatives.
Qualifications:
- Experience: 1+ years of experience in operations, hospitality, or tourism, preferably within the cruise or travel industry.
- Education: Minimum M.A.V.O. or equivalent education
- Skills:
- Strong leadership.
- Excellent organizational and multitasking skills.
- Effective communication skills, both verbal and written.
- Problem-solving abilities with a customer-centric approach.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Language: Fluency in English is required: additional language skills are a plus.
- Flexibility: Ability to work in a dynamic environment, including weekends, holidays, and potentially outside of normal working hours.
Apply today to become part of our team and help us continue our tradition of excellence in cruise operations!
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