Develop the customer portfolio through acquiring new customers for charter and concierge activities • Retain existing customers and implement actions to increase turnover with these customers of the Company • Ensure the management of the Company's customers • Ensure the A to Z process of customer flights from request to invoicing • Take responsibility for one or more cross-functional missions • Execute prospecting actions using appropriate techniques (phoning, mailing, participation in events, physical meetings, social networks, etc.) • Manage your customer portfolio by collecting and structuring information about them, then use it in a relevant way to retain them • Process all incoming requests quickly, rigorously and efficiently while respecting the Company's values and processes • Use professional tools to guarantee a very high level of services and customer satisfaction • Ensure the reception of customers/passengers if departure/arrival is from available airport • Maintain contact with the customer after their return to collect their feedback • Communicate invoicing elements to accounting. • Manage customer requests with or without theft and search for suppliers to satisfy customers Achieve revenue targets Type d'emploi : Temps plein Rémunération : 500,00DH à 900,00DH par mois