Job Opportunities in Morocco
August 28, 2024
G Adventures
Marrakech
FULL TIME
Operations Coordinator, Middle East & North Africa
About Us
G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.
Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.
With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.
Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.
If all that sounds like your kind of thing, well, we can’t wait for you to join us.
Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.
With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.
Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.
If all that sounds like your kind of thing, well, we can’t wait for you to join us.
About the Role
Reporting to the Regional Operations Manager, the Operations Coordinator is responsible for processing and confirming all reservations throughout a G Adventures’ tour, enabling a successful trip for our CEOs (Tour leaders) and passengers. This is a hybrid role based out of Marrakesh where a set number of days is required in office by the region.
Responsibilities
-
Administer all aspects of a trip’s required reservations, modifications and cancellations in a timely and efficient manner.
-
Communicate all significant trip details to vendors, suppliers, CEOs and other relevant individuals in preparation for a trip.
-
Monitor department email accounts as requested, actioning emails according to priority.
-
Identify problems in operations process and resolve them in a quickly and timely manner.
-
Accurate validation of trip budgets.
-
Actioning questions from GCO’s (Inside Sales department) concerning trips.
-
Develop a thorough understanding of and capability in all Department administrational roles and tasks in order to provide holidays/sick cover.
-
Other duties as assigned by Regional Operations Manager.
-
Contribute to the company performance and culture by fully embracing the G Adventures Core Values and promoting a positive and enthusiastic working environment.
-
Carry the Operations Emergency Phone on a rotational basis
-
Evaluate current operational performance and provide strategic plan for improvements.
-
Assist the Regional Operations Manager in day-to-day coordination, and management of business operational activities.
-
Handle all of the region's finances including processing of CEO expenses in a timely, and efficient manner
-
Help prepare for and assist with the CEO recruitment, trainings, and provide the CEOs with the needed support
-
Liaise with our supplier, build and maintain an efficient and strong work relationship
What you'll need
-
At least 1 year in the Tourism industry
-
Superior attention to detail and accuracy
-
Positive attitude and the desire to be part of a close-knit and effective team
-
Exceptional English written and oral communication
-
Advanced organisational, time management and problem solving skills
-
Intermediate knowledge of Excel and general computer skills
-
Ability to adapt to an environment that is subject to constant change
-
Solid knowledge of the Travel industry and geography of the region
-
An understanding and commitment to customer service
What do we offer you?
-
Competitive salary commensurate with the role
-
Competitive benefits package
-
Birthday day off
-
Vacation time for you to recharge
-
Enhanced Parental Leave
-
Learning and growth opportunities
-
Employee Resource Groups
*Applicable based on location*
G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.
We regret to inform you that this job opportunity is no longer available
Latest Job Opportunities
September 25, 2024
Smart Way International
Professeur d'Espagnol à Tanger
Tanger
PART TIME
View Details
September 25, 2024
EXCHANGE DATA INTERNATIONAL
Research Analyst - Portuguese
Agadir
OTHER & FULL TIME
View DetailsSeptember 25, 2024
Cloud Marketing Hub
Stage - Support Technique (Filles uniquement)
Tanger
INTERN & FULL TIME
View Details
September 25, 2024
Manpower
Finance and accounting agents ( Néerlandophones )
Tanger
FULL TIME
View DetailsSimilar Jobs
September 17, 2024
Sqope SA
Operations Assistant (maternity leave cover) - Fully Remote
Casablanca
FULL TIME
View DetailsAugust 31, 2024
CALLOUJDA
Gestionnaire Francophone d'Opérations de Transport de Voyageurs
Oujda
OTHER & FULL TIME
View DetailsSeptember 11, 2024
DAR KAFTAN MARRAKECH
Gestionnaire des opérations comptables
Marrakech
OTHER
View DetailsNew Jobs from This Company
August 29, 2024
G Adventures
Operations Specialist, Middle East & North Africa
Marrakech
FULL TIME
View Details
August 28, 2024
G Adventures
Tour Staff Coordinator, Europe & Israel
Marrakech
FULL TIME
View Details
August 19, 2024
G Adventures
Reservations Coordinator, Europe, Middle East & North Africa
Marrakech
FULL TIME
View Details