Job Opportunities in Morocco


August 27, 2024

JETEX

Marrakech

FULL TIME


Guest Experience Representative

We are looking for a Guest Experience representative to join our dynamic team, As a key member of our hospitality team, the Guest Service Representative roles are basically concerned with taking care of the guests and ensuring that all the services are being rendered in a friendly and efficient manner. He/ She is the first point of contact for the guests and ensures that high degree of quality services are being offered to the visitors also he/she makes sure that the visitors remain satisfied and content with the services that are being offered, and also take feedback from their guests as to how their services can be improved.
The responsibilities for this position are outlined below:
- Review arrivals / departure lists to welcome passengers
- Welcoming passengers in a friendly and professional way
- Take a proactive approach to ensuring the guests experience is memorable
- Providing information about the FBO facilities, and other services
- Anticipate passengers needs and offer assistance
- Help prepare a customized experience for each passenger
- Record information in the logbook daily
- Addressing and escalating passengers complaints to management
- Confidently handling guest concerns
- Answer all emails and phone calls in a friendly and timely manner.
- Ensure proper appearance and grooming while on duty
- Maintain the work space
- Coordinate with Ops/F&B for smooth operation
- Have full product knowledge
- Report any maintenance needs
REQUIREMENTS:
- Education : Diploma or Bachelor in Tourism / Equivalent
- Experience : 3 - 5 years’ hospitality / Aviation
Apply now to join our dynamic team!
Type d'emploi : Temps plein

Latest Job Opportunities


September 25, 2024

Smart Way International
Professeur d'Espagnol à Tanger

Tanger

PART TIME

View Details

September 25, 2024

CODE 9
Conseiller commercial FRANCOPHONE

Tanger

FULL TIME

View Details

September 25, 2024

EXCHANGE DATA INTERNATIONAL
Research Analyst - Portuguese

Agadir

OTHER & FULL TIME

View Details

September 25, 2024

Cloud Marketing Hub
Stage - Support Technique (Filles uniquement)

Tanger

INTERN & FULL TIME

View Details

September 25, 2024

Manpower
Finance and accounting agents ( Néerlandophones )

Tanger

FULL TIME

View Details

September 25, 2024

BestCarriere
Un(e) contrôleur de gestion sénior

Rabat

OTHER

View Details

September 25, 2024

Biborne
TECHNICIEN SUPPORT INFORMATIQUE

Agadir

FULL TIME & OTHER

View Details

September 25, 2024

ENCONSULT
Télévendeurs expérimentés dans le secteur de l'énergie 5000 dhs plus primes (belgique)

Rabat

OTHER & FULL TIME

View Details

Similar Jobs


September 18, 2024

Hyatt Regency Casablanca
GUEST RELATIONS EXECUTIVE

Casablanca

FULL TIME

View Details

August 31, 2024

Hilton
Guest Relations Supervisor

Fès

FULL TIME

View Details

September 5, 2024

Hilton
Guest Service Agent

Fès

FULL TIME

View Details

August 30, 2024

Marriott International, Inc
Guest Experience Supervisor

Rabat

View Details

August 26, 2024

T.O.V
Stagiaire en Gestion des Invités et Marketing Digita / Digital Marketing and Guest Management Intern

Agadir

FULL TIME & INTERN & PART TIME

View Details

July 26, 2024

Hôtel 4 étoile à AGADIR
Guest expérience manager

Agadir

View Details

New Jobs from This Company


September 20, 2024

JETEX
Procurement Executive

Marrakech

FULL TIME

View Details

September 2, 2024

JETEX
Food & Beverage Representative

Marrakech

FULL TIME

View Details

August 30, 2024

JETEX
Procurement Executive

Marrakech

FULL TIME

View Details