Job Opportunities in Mexico

Job Title: Healthcare Simulation Operations Specialist
Department: Center for Simulation
and Technology
Date: September 2024
FLSA: Non-Exempt Work Location: Carolinas Campus
Employee Category: Classified Staff Work Schedule: Monday – Friday:
8:00am – 5:00pm
Reports To: Associate Dean for Center
for Simulation and Technology
Percent Employment: 100%
Direct Reports: N/A

I. Job Summary
The Healthcare Simulation Operations Specialist (HSOS) position serves the faculty, staff, and students
in the departments of Standardized Patient, Manikin Simulation, and Procedural Skills. Duties include
supporting the staff in the managing, scheduling, coordinating and end user support of all hardware,
software and learning events associated with SIMi Q, Laerdal and other learning management systems.
This position provides high quality support by displaying sound judgment, accuracy, diplomacy,
confidentiality, and discretion. Must be proficient in Microsoft Windows and Microsoft Office including
Power Point, Teams, Zoom, Storyline, Word, Canvas, Exam Soft and Excel. Medical background
preferred, but not required.

Other duties include general receptionist duties (answering phones and meeting and greeting clients and
visitors), general clerical duties (assisting in organizing a wide variety of office functions, coordinating
files and records, coordinating schedules).

II. Job Duties
The following description of job responsibilities and standards is intended to reflect the major
responsibilities and duties of the job in order of importance, but is not intended to describe minor duties
or other responsibilities as may be assigned from time to time.

1. Standardized Patient
a. Create and distribute student and patient schedules for testing and lab sessions
b. Arrange for food and drinks (delivery/set-up/clean up) for SP’s during testing
c. Request and supervise exam room set-up/take-down
d. Proctor SP exams utilizing SIMi Q software
e. Linen delivery to cleaners and pick-up
f. Assist with COMPE
g. Understand and assist with duties of the Director of Standardized Patients.

2. High-Fidelity Simulation
a. Create and distribute student and physician schedules for simulation

b. Reservation of skills area/rooms
c. Arrange for food and drinks (delivery/set-up/clean up) for faculty instructors
d. Set-up and cleanup of simulation activities
e. Develop simulator operator skills
f. Set-up manikins for high-fidelity simulations and RQI ACLS
g. Distribute certification cards
h. Maintain high-fidelity manikins and computer systems
i. Understand and assist with duties of the Director of High-fidelity Manikin Simulation

3. Procedural Skills
a. Create and distribute student and physician schedules for procedural skills
b. Reservation of skills area/rooms
c. Set-up and cleanup of lab and check-off activities
d. Monitor testing stations during skill exams
e. Maintain and service partial task trainers
f. Assist in compiling grades and survey data
g. Assist with MUTA/GTA experiences
h. Understand and assist with duties of the Director of Clinical Procedural Skills

4. Inventory Management
a. Management of asset and stock items utilizing online inventory management system
b. Notify Directors when supplies need to be ordered

5. Center Tours
a. Assist with Center Tours

6. Other Duties As Assigned
a. Assist with research projects
b. Assist facilities as required
Goal: Eligibility or maintenance of CHSOS Certification as dictated by Society for Simulation in
Healthcare
III. Required Qualifications:
1. Education: High School diploma required with preference give to Associate or Bachelors Degreee
2. Licensure or certification: N/A
3. Experience: Negotiable
4. Skills required for this position:
a. Learning Management Systems (Storyline articulate)
b. Laerdal Graphical User Interface
c. SIMi Q
d. Excellent interpersonal and communications skills

e. Strong team player
f. Commitment to company values
g. Basic computer proficiency

Successful candiate will be subject to a criminal hsitory background check.

Regular, reliable and predictable attendance is an essential function of the job.

IV. Working Conditions and Efforts: The physical demands and work environment characteristics
described here are representative of those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. The position requires a rapid pace, some days with long
hours to meet expectations, long distance driving to rural sites, and the ability to organize, interpret, and
utilize a large volume of information.


Physical demands: While performing the duties of this job, the employee is required to ambulate (may
be with use of assisted devices); sit, stand (or accommodate for standing); use hands and vision for
teaching; use office equipment such as computers; speak to large and small groups of individuals for
teaching; perform moderate telephone and poly-com communication/usage; occasionally be required to
lift and/or move up to 50 pounds; drive distances up to five hours or to fly on occasion to other
campuses or meetings.


Work environment: Office environment. Outside travel required 0% to 5% of time. The noise level in
the work environment is usually minimal, however the reception area with frequent visitors, phone calls
and discussions may be distracting.


This position is classified as a non-exempt position because it does not require that the
candidate/employee exercise independent judgement and discretion regarding matters of
significance.

Employment with VCOM is “at-will”. This means employment is for an indefinite period of
time and it is subject to termination by the employee or by VCOM, with or without cause, with
or without notice, and at any time. Nothing in this position description or any other policy of
VCOM shall be interpreted to be in conflict with or to eliminate or modify in any way, the “at-
will” employment status of VCOM employees.


V. VCOM Core Values: The employee is expected to adhere to all VCOM policies. As the environment
is a professional college, VCOM faculty / staff are expected to dress and behave in a professional
manner at work. VCOM faculty / staff are expected as VCOM employees, to be a person who obeys all
laws and professional expectations of an upstanding citizen of the community. VCOM expects all
employees to maintain a positive attitude in all working relationships with all VCOM departments,
employees, medical students, prospective medical students, interns, and residents and to treat all other
engaged in the duties of the employment, with mutual respect.