Job Duties and Qualifications
Under general supervision, provides specific multi-PSL job design, well support, and post job analysis to customers in a designated area. Develops and maintains personal relationships with the technical customer base and provides highly technical expert support to the ATP and TP staff. May go on critical jobs where service quality or job complexity could be an issue. May maintain job schedules and liaise with customers on technical issues including performance review and process improvements to better support the needs of the customer. May work with the local Business Development personnel to insure customers are kept current on technology. May initiate, review, and close Correction, Prevention, Improvement (CPI)s pertaining to Technology. This position is a mentoring role over the Associate Technical Professionals (ATPs) in a service center. Completion of an undergraduate degree in Engineering required. Minimum of 2 years of experience in a related field. Diversity Training Possession of a Professional Engineer license.