Job Opportunities in Mexico


November 4, 2024

Intugo

Ciudad Obregón

FULL TIME


Customer Service Agent

ADVANCED ENGLISH REQUIRED
HIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIRED
GOOD MATH SKILLS REQUIRED
THE OBJECTIVE OF THE CALLER IS REVIEW MEDICAL INFORMATION AND DOCUMENTS, AND PROCESS INFORMATION TO ENSURE THE PATIENTS GET THEIR MEDICAL EQUIPMENT ON TIME, THE ORDER INFORMATION IS ACCURATE, THE SERVICE IS COVERED AND BILLED TO THE APPROPRIATE INSURANCE AND/OR THE PHARMACY DEPARTMENTS RECEIVE INFORMATION ON TIME.
ESSENTIAL FUNCTIONS:
  • ANALYZE ACCOUNT NOTES AND MEDICAL DOCUMENTS AND INPUT INFORMATION INTO THE CORRESPONDENT APPLICATION.
  • CALL AND FAX DOCTOR’S OFFICES AND HOSPITALS TO REQUEST MEDICAL DOCUMENTS AND FOLLOW UPS.
  • CALL AND RECEIVE CALLS FROM PATIENTS TO REQUEST OR PROVIDE INFORMATION.
  • CALL INSURANCE COMPANIES TO REVIEW PATIENTS’ INFORMATION.
  • REVIEW MEDICAL DOCUMENTS TO ENSURE INFORMATION IS ACCURATE AND SEND INFORMATION TO THE APPROPRIATE DEPARTMENT.
QUALIFICATIONS 85% ENGLISH LEVEL, COMPUTER SKILLS (GOOD TYPING), +18 YEARS OLD, HIGH SCHOOL GRADUATED, GOOD MATH SKILLS
SCHEDULE TRAINING 8:30AM TO 6:06PM
OPERATION SCHEDULE 8:30AM TO 6:06PM OR 9:00AM TO 6:36PM

5 DAYS A WEEK, 2 DAYS OFF
SALARY AND BENEFITS
MONTHLY GROSS INCOME: $15,069
MONTHLY NET INCOME: $13,000 APPROX.
+WEEKLY ATTENDANCE BONUS: $230
+WEEKLY PRODUCTIVITY BONUS: $1,000

WEEKLY NET INCOME: $3,000 APPROX.
+SAVINGS FUNDS 4%
+20 DAYS CHRISTMAS BONUS

Job Type: Full-time
Pay: From $15,000.00 per month
Education:
  • High school or equivalent (Required)
Language:
  • Advanced English (Required)
Work Location: In person

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