October 23, 2024

Goodyear

México

Business Intelligence Coordinator

Goodyear. Con mayor impulso.
Business Intelligence Sr. Analyst

Primary Purpose of the Position
Lead the backoffice administrative process focused on the Mass Merchandise, National Accounts and Dealers sales channel with the intention of keeping business indicators within acceptable ranges (past due and customer service, among others ...)

Principle Duties and Responsibilities

Timely management in a timely manner for the preparation of Credit Notes and Re-Invoicing.
(request, follow-up and receipt of Document)
Daily monitoring of discounts, penalties and litigation procedures with clients through the portals and established communication channels.
Support the administrative field sales team. Resolution of internal problems with the different areas: Logistics, Taxes, Customer Service, Collection and Finance.
Support implementation of projects and initiatives for continuous improvement in coordination with the different areas with which it is related: Logistics, Taxes, Customer Service, Collection and Finance. Example: MM portal project implementation
Ensure that all administrative tasks are executed in a timely manner so as not to affect Goodyear's collection process.
Manage sales KPIs and Back Office.

Education

Preferably Bachelor's Degree in Accounting, Actuary, Industrial Engineering or any other similar.

Experience

Wide knowledge of the administrative processes of the Tire Industry.
Knowledge of Mass Merchandise portals, desired
Experience in transnational companies, desired
3 to 5 years minimum in account reconciliations, management of overdue portfolios and billing, desired

Knowledge in different sales channels: Retail, Mass Merchandise, Assemblers, Wholesalers and National Accounts, desired

Knowledge & Skills
Functional and Technical Knowledge

Advanced Office
Overdue portfolio management
Risk management
Fundamentals of finance
Database management
Oriented to results

Skills

Analytical
Attention to details
Negotiation- Conciliator
Attitude focused on the customer
Decision making and problem solving
Interpersonal relationships: clients and company staff
Conflict Management
Effective communication at various levels
Experience in work teams and projects
Communication management with national and regional work teams.

#LI-DG1
Goodyear es una de las compañías de neumáticos más grandes del mundo. Emplea a, aproximadamente, 74 000 personas y fabrica sus productos en 57 instalaciones de 23 países del mundo. Sus dos centros de innovación ubicados en Akron, Ohio, y Colmar-Berg, Luxemburgo, se esmeran por desarrollar productos y servicios de vanguardia que definan el estándar de la industria respecto de tecnología y desempeño. Para obtener más información sobre Goodyear y sus productos, visite http://www.goodyear.com/corporate.