Job Opportunities in Malaysia


October 23, 2024

WQ MEDIC SDN BHD

Johor Bahru

FULL TIME


Receptionist / Customer Care - Masai, Johor

URGENT HIRING
Duties & Responsibilities:
  • To interact with patients, parents, and medical professionals. Provide information in response to enquiries, appointment, activities planned by the centre, concerns and requests about service.
  • This position entrails several aspects of tasks; customer service, guarantee letters, cleanliness , responsibilities, billing and cashier.
  • To ensure all therapist appointment slot is fully occupied/filled.
  • To inform doctors/therapists for appointment cancellation.
  • Make future reservation/ appointment for regular customers on a monthly basis.
Requirement:
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in any field.
  • At least 1 year of working experience in the related field is required for this position.
  • Fresh graduate encourages to apply - Training will be provided.
  • Excellent written and communication skills in Bahasa and English to liaise with customers. Other language is an advantage (Mandarin)
  • Good customer handling skills and complaint/difficult customer handling experience.
  • Excellent communication and ability to multi-task, prioritize, and mange time effectively.
  • Pleasant personality, proactive, good stress tolerance and ability to multi-task.
  • Knowledge of Plato systems is an advantage.
  • Located in Johor Bharu branch.
  • Please attach your photo for our reference.
Job Type: Full-time
Benefits:
  • Cell phone reimbursement
  • Dental insurance
  • Flexible schedule
  • Gym membership
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development
  • Vision insurance
Schedule:
  • Day shift
Application Question(s):
  • How long your notice period?
  • How much your expected salary?
Experience:
  • Customer service: 1 year (Preferred)

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