Job Opportunities in Malaysia

Our team is growing!
Position Title: Part Time - Receptionist / Customer Service
Location: Bandar Menjalara
Job type: Part time - Rotational Shift Work
Reports To: Operations Manager
Overview:
We are growing and we are seeking a personable and organised receptionist to manage front desk operations and provide excellent customer service at our pickleball courts.
Responsibilities:

• Assist Operations Manager with day-to-day court operations including use of booking software to process and monitor court and activity bookings.
• Check-in customers on arrival.
• Deal with customer queries on site.
• Answer calls and respond to emails.
• Assist in organising and supporting social and private events as well as tournaments.
• Build relationships with coaches and customers to promote a welcoming environment.
• Maintain court aesthetics and general cleanliness during the course of the day (a cleaner will clean the courts outside of operating hours).
• Provide exceptional customer service, assisting customers with reservations and inquiries.
• Resolve member issues and feedback promptly and positively.

Qualifications:

• SPM or equivalent.
• Experience in reception/admin roles preferred.
• Excellent communication and organisational skills.
• Proficiency in Microsoft Office and Google Workspace (formerly G Suite).
• Fluency in English (compulsory) and Malay.
• Customer service experience preferred.
• Interest in sports would be advantageous.

How to Apply:
Submit your resume and cover letter by 31 October 2024.
About Us:
We are a newly established pickleball facility. We focus on creating a friendly and welcoming environment, offering the best courts and quality equipment to our customers. Our goal is to build a supportive community where players of all levels can connect and improve their game through coaching and player networking.
Job Types: Part-time, Temporary, Internship, Fresh graduate, Student job
Pay: RM10.00 - RM12.00 per hour
Schedule:

• Rotational shift