Job Opportunities in Malaysia
October 30, 2024
Sharp Brains Ltd
Air Itam
OTHER
IT Support
Job Title: IT Support Engineer
Location: Penang, Malaysia
Working Hours: Part-time (Monday to Friday, Standard Business Hours)
Start Date: As soon as possible
Employment Type: Fixed Term Contract
Preferred Contract: B2B with Sharp Brains Limited (UK) – Candidates should be eligible to contract/file taxes as a self-employed individual or contractor.
About Us:
At Sharp Brains, we are committed to delivering high-quality IT support worldwide. With our headquarters in the UK and an offshore team in Pakistan, we pride ourselves on our exceptional service and client satisfaction.
Note to Candidates:
Only apply if you are currently living in Belgium, have valid work rights, and are fluent in both French and English.
Responsibilities:
If you meet the requirements and are excited about this opportunity, please submit your application!
Job Type: Freelance
Pay: RM306.00 per day
Ability to commute/relocate:
Location: Penang, Malaysia
Working Hours: Part-time (Monday to Friday, Standard Business Hours)
Start Date: As soon as possible
Employment Type: Fixed Term Contract
Preferred Contract: B2B with Sharp Brains Limited (UK) – Candidates should be eligible to contract/file taxes as a self-employed individual or contractor.
About Us:
At Sharp Brains, we are committed to delivering high-quality IT support worldwide. With our headquarters in the UK and an offshore team in Pakistan, we pride ourselves on our exceptional service and client satisfaction.
Note to Candidates:
Only apply if you are currently living in Belgium, have valid work rights, and are fluent in both French and English.
Responsibilities:
- Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution.
- Oversee IMAC and desk-side support services.
- Handle hard and soft break-fix services for laptops and desktops.
- Provide support and maintenance for standard and approved hardware and software (operating systems and standard office applications) on Desktop (Field Users).
- Support, manage, optimize, and maintain the configuration and installation of Desktop systems, including patch updates and hardware replacements with vendor-provided spares.
- Analyze Service Desk calls for Desktop Devices and incident data to identify potential user training requirements and automation opportunities.
- Ensure each Desktop Device is installed with the appropriate Desktop image.
- Knowledge and experience with Windows 7 OS.
- Good to have: Knowledge in Active Directory (AD) and smart hands and feet support.
- Good to have: Knowledge and experience in supporting Mac devices and tablets.
- Experience with Service Management tools (e.g., Service Now).
- Strong expertise in EUC tools, remote support tools, MS Office, and Outlook.
- Proficiency in English with good communication skills.
- Local language proficiency (Malay) at least B2 level preferred.
If you meet the requirements and are excited about this opportunity, please submit your application!
Job Type: Freelance
Pay: RM306.00 per day
Ability to commute/relocate:
- Lessines: Reliably commute or planning to relocate before starting work (Required)
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