Job Opportunities in Malaysia


September 20, 2024

Country Garden Pacificview Sdn Bhd

Gelang Patah

FULL TIME


Housekeeping Team Leader/ Supervisor (Hotel)

Duties and Responsibilities:
  • Inspect guest rooms, public areas, swimming pools, gymnastics room, common walkways of Golf staff hostel, etc, after being cleaned by Housekeeper to ensure quality standards.
  • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning and update status of departing guest rooms.
  • Assist Housekeeping Department in supervising daily Housekeeping activities.
  • Act as a liaison to coordinate the efforts of Housekeeping, Laundry, Engineering and Front Office.
  • Document and resolve issues with discrepant rooms with the Front Office Department.
  • Prepare, distribute, and communicate changes in assignment sheets/workboards.
  • Communicate and handover unresolved issues to next shift Housekeeping Team.
  • Assist Executive Housekeeper in training, scheduling, evaluating, counseling and coaching employees.
  • Respond promptly to requests from guests and other departments.
  • Identify and report preventative or other maintenance issues in public areas or guest rooms.
  • Contact Engineering Department directly for any urgent repairs.
  • Deliver guest requests and set up furniture items in guest rooms as requested.
  • Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens and trash placed near Housekeeper carts.
  • Clean, maintain, and store cleaning equipments.
  • Any other duties and responsibilities as assigned by the immediate superior as and when necessary.
Job Requirements:
  • Minimum SPM, Certificate or Diploma in any field or equivalent.
  • Minimum three (3) years supervisory experience with hands on experience in cleaning and maintenance tasks in the Housekeeping field in hospitality and/or hotel industry.
  • Good knowledge and experience in industrial cleaning equipment and products.
  • Good communication skills in English and Bahasa Malaysia.
Job Type: Full-time
Pay: Up to RM6,000.00 per month
Benefits:
  • Free parking
  • Meal provided
  • Opportunities for promotion
  • Professional development

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