Job Opportunities in Malaysia

Room/Public Area Cleanliness

• Ensure the room/public area cleanliness quality is up to the Hotel standard.
• Ensure linen used is according to the Hotel standard and is in good condition.
• Ensure all facilities in room is functional and in good condition
• Liaise and follow up with Maintenance Division on defect works to be completed in each room within the given timeline
• Monitor and ensure the weekly/bi-weekly/monthly cleaning of the public area is done as scheduled.
• Prepare a checklist for public area/room cleaning schedule and follow up accordingly
• Liaise with Housekeeping Supervisor/Executive Housekeeper on available rooms/defect rooms status to ensure room inventory is sufficient for sale and occupancy on daily basis.
• Liaise with external housekeeping staff/supervisor to re-clean the rooms if the cleanliness is not up to prescribed standard.
• Undertake any task or assignment as may be assigned to by immediate superior or Management from time-to-time.

Daily operations stock

• Record and submit daily stock movements to Housekeeping Supervisor/Executive Housekeeper i.e. toilet rolls, toiletries kit, garbage bag, towel bag, cleaning chemical, room inventory or any replacement needed to ensure all items in the room are in good condition.
• Submit stock order for daily operations to Housekeeping Supervisor/Executive Housekeeper.
• Log and monitor all housekeeping machineries and equipment movement – services/quantities and to ensure all in good condition.
• Monitor and assist Housekeeping Supervisor/Executive Housekeeper on daily operations cost.

Housekeeping Tracking Report

• Ensure all external housekeeping staffs follow the housekeeping cleaning procedure and all cleaning tracking is declared accurately on daily basis.
• Random checks on the cleaning equipment used by the housekeeping team and to ensure all are in good condition.
• Log and track movement of key cards, keys, equipment, and other items issued to external housekeeping staff.

Linen Count and Quality

• Ensure all linen transaction from the Linen room → Check-Out Room → Laundry → Linen Room is declared accurately on a daily basis
• To audit the physical linen stock on month-end together with the Housekeeping Supervisor/Executive Housekeeper to ensure all documented reports are accurate before each handover

Requirements:

• You possess a refined command of English and Bahasa Malaysia, both orally and written.
• You have an outstanding personal presentation skills and communication skills.
• You have the ability to portray a courteous and hospitable attitude in a professional manner.
• You are passionate in delivering exceptional level of guest services.
• You are composed, efficient, organized and able to work under pressure.
• You are fun and friendly with a cheerful attitude.
• You are reliable and honest, with the ability to act in a professional manner.

Job Type: Permanent
Pay: RM1,800.00 - RM2,200.00 per month
Benefits:

• Dental insurance
• Health insurance
• Opportunities for promotion
• Professional development

Schedule:

• Rotational shift

Supplemental Pay:

• Overtime pay
• Performance bonus