Job Opportunities in Malaysia

Job Description :
1. Store Operations:

• Ensure all store operations are well-maintained before opening and after closing, including overall infrastructure, cleanliness, and displays.
• Collect RDU units from the Store Manager or Assistant Store Manager at the store opening and return them to the safety storage box after closing.
• Maintain a clean and neat store environment at all times.

2. Display Management:

• Ensure all display units are connected to Wi-Fi, flawless (clean & free from fingerprints), and returned to the correct positions after customer interactions.

3. Customer Engagement:

• Provides a welcoming atmosphere and ensures high standards of customer experience at all time.
• Assist in safeguarding all Samsung products to prevent theft or burglary.
• Explain all features and functionalities of devices to customers.
• Deliver exceptional customer service, aiming to convert interactions into sales or ensure customer return.

4. Feedback and Reporting:

• Collect feedback from visitors and gather market updates, reporting them to the Store Manager/Assistant Store Manager accordingly.

5. Customer Assistance:

• Be alert and ready to assist or guide nearby customers at all times.

6. Maintenance Reporting:

• Report any technical or infrastructure maintenance issues immediately to the Store Manager/Assistant Store Manager when they occur.

Basic Requirement:

• Chinese
• Proficient in English
• Presentable and good looking appearance

Qualifications:

• Strong customer service and communication skills.
• Ability to explain product features and functionalities clearly.
• Attention to detail and a proactive approach to maintaining store standards.
• Previous experience in a retail or promotional role is an advantage.
• Experience with live streaming, particularly on Tik Tok Live is a plus.

Additional Notes:

• Candidates with experience in creating engaging content and interacting with audiences on Tik Tok Live will have an advantage, as this skill is valuable for enhancing in-store customer experience.

Job Type: Contract
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:

• Additional leave
• Maternity leave
• Opportunities for promotion

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Rotational shift

Supplemental Pay:

• Attendance bonus
• Overtime pay
• Performance bonus