Job Opportunities in Malaysia
October 14, 2024
ULS Group SDN BHD
Seremban
CONTRACT & FULL TIME
Fulfilment Specialist
Job Scope
- Manage order processing and tracking systems to ensure accurate and timely fulfillment of customer orders.
- Collaborate with sales, customer service, and warehouse teams to address order-related issues and ensure a smooth order fulfillment process.
- Maintain accurate records of orders, shipments, and inventory levels.
- Monitor stock levels and proactively communicate with the inventory management team to ensure product availability.
- Coordinate with shipping carriers and logistics partners to ensure on-time delivery and resolve any shipping issues.
- Communicate with customers to provide order status updates, address inquiries, and manage customer expectations.
- Generate reports on order fulfilment progress, including key performance indicators and areas for improvement.
- Stay current with the latest order fulfilment processes, technologies, and industry trends.
- Identify opportunities for process improvement and collaborate with cross-functional teams to implement enhancements.
- Ensure compliance with company policies and procedures for order fulfilment and customer service.
- Fulfil other tasks assigned by the superior
Requirement
- Able to read
- Understand basic English
- Willing to work over-time, especially during peak season
- Willing to work 6 days a week
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM1,500.00 - RM1,600.00 per month
Benefits:
- Manage order processing and tracking systems to ensure accurate and timely fulfillment of customer orders.
- Collaborate with sales, customer service, and warehouse teams to address order-related issues and ensure a smooth order fulfillment process.
- Maintain accurate records of orders, shipments, and inventory levels.
- Monitor stock levels and proactively communicate with the inventory management team to ensure product availability.
- Coordinate with shipping carriers and logistics partners to ensure on-time delivery and resolve any shipping issues.
- Communicate with customers to provide order status updates, address inquiries, and manage customer expectations.
- Generate reports on order fulfilment progress, including key performance indicators and areas for improvement.
- Stay current with the latest order fulfilment processes, technologies, and industry trends.
- Identify opportunities for process improvement and collaborate with cross-functional teams to implement enhancements.
- Ensure compliance with company policies and procedures for order fulfilment and customer service.
- Fulfil other tasks assigned by the superior
Requirement
- Able to read
- Understand basic English
- Willing to work over-time, especially during peak season
- Willing to work 6 days a week
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM1,500.00 - RM1,600.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
- Fixed shift
- Monday to Friday
- Weekend jobs
- Attendance bonus
- Overtime pay
- Performance bonus
- Are you willing to work long hours ?
- Are you willing to commit to 6 days work week?
- Malay (Preferred)
- English (Preferred)
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