Job Opportunities in Malaysia
November 6, 2024
Collabera
Kuala Lumpur
CONTRACT & OTHER
Fraud Analyst (Fresher can Apply)
- Review suspicious transactions generated by fraud detection systems, the analyst must be highly sensitive to abnormal /fraudulent transactions to minimize loss at the earliest stage and be alert to the new emerging fraud trends/patterns.
- Responsible for making sound judgements and decisions on the alerts in accordance to the operating guidelines and procedures to prevent and minimise fraud losses.
- Analyze alerts and investigate transactional activities to detect suspicious fraud activity to minimize fraud losses for the respective businesses and ensure that fraud loss does not exceed the plan
- Meet expected service levels in handling inbound calls.
- Process offline referrals and alerts from Citiphone and other operating units in a timely manner.
- Contact customers using the existing contact strategy for suspected fraud transactions to verify/validate such transactions.
- Meet the productivity and quality expectations
Pay: RM2,500.00 - RM3,200.00 per month
Benefits:
- Health insurance
- Afternoon shift
- Day shift
- Evening shift
- Night shift
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