Job Opportunities in Malaysia
September 11, 2024
DKSH
Kota Kinabalu
Executive Channel Development
Location: Kota Kinabalu, MY, MY
Global Business Unit: CG
Job Function: Sales
Requisition Number: 164134
Description:
Job summary:
- Take lead to drive customer order fulfilment improvement for Consumer Goods top key customers, and to develop a conducive business platform to support the company in driving sales for existing suppliers.
- Fast sales penetration for new suppliers with key customers, as well as supporting the Customer Account Management teams to speed up resolution of disputes.
General responsibilities:
1) Improving service levels to top 10 customers
- Review and address issues on service level performance
- Regular service level meetings with key customers (for Synergize and Full Service clients including 4PL & Exclusive) to drive service level improvement.
- Conducting Business Review with Key 13 Customers.
2) Single point of contact for Exclusive team (full service, 4PL) on major matters relating to key customer as the go-to person by Exclusive 1 and Exclusive 2 teams on challenges faced when dealing with customers
- Work with NCAMs and GCAM to resolve major issues / disputes with key customers.
- Coordinate annual TT reconciliation from E1 and E2 teams.
3) Trading terms convergence point and yearly reconciliation
- Vetting through all trading terms to ensure DKSH is protected, and it is consistent with DKSH umbrella/group terms.
- Repository for all trading terms
- Being the champion for yearly trading terms reconciliation process
- Work closely with the cross-functional teams (e.g., CAM teams, Client Management team and Supply Chain Management) to ensure efficient and effective execution.
Functional skills and knowledge:
- Demonstrate advanced knowledge and understanding of the industry/market/competitors/customers.
- Proven customer development/account management experience in fast moving consumer goods
- Demonstrate a general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding.
- Demonstrate advanced research and analytical skills.
- Demonstrate proficiencies in office productivity tools (e.g., Excel, Word, and Power Point)
- Demonstrate fluency in English, both written and spoken.
- Ability to multitask and communicate clear and concisely.
- Agile in implement fast-paced online environment onto DKSH
- Demonstrate ability to work and collaborate in team setting.
- Proactive, responsible, organized and able to work independently.
- Good level of computer literacy
Education :
Bachelor’s degree in business/Marketing or related field.
Work experience:
Minimum one to two years’ experience in a similar role
#LI-MY1
Latest Job Opportunities
October 23, 2024
Kopi Kenangan Sdn Bhd
Partime Barista - Maha Tower, Langkawi & Jetty Point, Langkawi
Kuah
PART TIME
View Details
Similar Jobs
September 10, 2024
futurefood sdn bhd
Hr executive (gelang patah)
Gelang Patah
FULL TIME
View DetailsSeptember 10, 2024
DHUMALL SDN. BHD.
Assistant Marketing Executive
Alor Setar
FULL TIME
View DetailsSeptember 10, 2024
AMIRUL YUSOFF RESOURCES
SALES EXECUTIVE
Kota Bharu
CONTRACT & TEMPORARY & FULL TIME & OTHER
View DetailsNew Jobs from This Company