Job Opportunities in Malaysia
September 14, 2024
Mindpec Solutions
Kuala Lumpur
FULL TIME
Customer Service Representative -Healthcare - Russian Speaker
We are hiring for #Russian Speaker #Healthcare Project #Customer Support #Malaysia #Open for Any Nationality
◇Customer Service Representative -Healthcare site ◇
【Customer Support】【8am-8pm Sun-Mon 】【Russian】【Kuala Lumpur】
Job Title: Customer Service Representative -Healthcare | Russian speaker
Job Role:
- Take call and provide accurate answers to customer queries.
- Delivery excellent customer support & services and always offering patient assistance.
- Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses).
- Deliver customers support & services effectively through active communications.
- Meet and exceed all key performance indicators set by the company and the client.
- Adhere to given works roster including but not limited to weekends, public holidays, split off and rest day due to business requirement.
- Adhere to Call flow procedure & Processes as well as requirement of Quality Assurance.
- Abide to De-escalation processes that involve dissatisfied customers.
◎Requirements◎
Bachelor Degree holder
Min 6 months exp in customer service healthcare exp in an advantage
With good English comms skills ＋Russian
Language: Russian speaker (Native or Non-Native can apply)
DOJ: End of October Pay: RM7700 + KPI + night shift allowance
Location: KL sentral, Kuala Lumpur, Malaysia
Schedule: 8 pm to 8 am Sun-Mon
Benefits: Medical insurance / Dental and optical benefits / Growth opportunities
Relocation Support
Job Type: Full-time
Pay: RM7,700.00 per month
Language:
◇Customer Service Representative -Healthcare site ◇
【Customer Support】【8am-8pm Sun-Mon 】【Russian】【Kuala Lumpur】
Job Title: Customer Service Representative -Healthcare | Russian speaker
Job Role:
- Take call and provide accurate answers to customer queries.
- Delivery excellent customer support & services and always offering patient assistance.
- Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses).
- Deliver customers support & services effectively through active communications.
- Meet and exceed all key performance indicators set by the company and the client.
- Adhere to given works roster including but not limited to weekends, public holidays, split off and rest day due to business requirement.
- Adhere to Call flow procedure & Processes as well as requirement of Quality Assurance.
- Abide to De-escalation processes that involve dissatisfied customers.
◎Requirements◎
Bachelor Degree holder
Min 6 months exp in customer service healthcare exp in an advantage
With good English comms skills ＋Russian
Language: Russian speaker (Native or Non-Native can apply)
DOJ: End of October Pay: RM7700 + KPI + night shift allowance
Location: KL sentral, Kuala Lumpur, Malaysia
Schedule: 8 pm to 8 am Sun-Mon
Benefits: Medical insurance / Dental and optical benefits / Growth opportunities
Relocation Support
Job Type: Full-time
Pay: RM7,700.00 per month
Language:
- Russian (Required)
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