Job Opportunities in Malaysia
September 19, 2024
JOBBUILDER
Kulai
FULL TIME & OTHER
Customer Service Officer (must experience in manufacturing) #Senai
Job Responsibilities:
Pay: RM2,500.00 - RM4,800.00 per month
Schedule:
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Pay: RM2,500.00 - RM4,800.00 per month
Schedule:
- Monday to Friday
- Manufacturing Customer Service: 3 years (Preferred)
- Mandarin (Preferred)
We regret to inform you that this job opportunity is no longer available
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